Mexico
Ocean
General
Additional Services
Additional Service
100

What is the transit time between Mexico and Gulfport, MS? How long does it take to travel from Mexico City to Tuxpan?

3 Days / 4-5 hours

100

Provide guideline rates to move 1 x 40’ Reefer container from ZIP: 53205 to Puerto Cortes, HN (Port). Reefer would be set at 0F moving Motor/Rail to sail out of Jacksonville, FL. Commodity is Foodstuff. Ready date is 5/12/25

$9,834.31

100

Name the 4 goals/objectives in place for 2025 within our sales team.

- LCL Growth (3,500CFT per REP)
- Network Expansion / Profitable Market Segment ($250k)
- 3 on the Scorecard
- Achieve/Exceed Budget

100

Crowley offers these four services through our Land Transportation Services division.

Drayage / Over-the-road Trucking (Brokerage) / IMC (Rail) / LTL

100

Scenario: You are asked to quote on 4 pallets of kitchenware from Miami to Guatemala City. Where do you send the email to quote?

nvoquotesandbookings@crowley.com

200

What is the TEU capacity of our Mexico vessel?

960 TEU

200

Scenario: Customer is shipping from El Salvador to Atlanta, GA. They want to create a port to door booking. What email address should they send this booking request to?

northboundgt@crowley.com

200

How many phone calls are you expected to make each week?

125 calls

200

These are some of the advantages of using rail over truck for domestic shipping (provide at least 2 selling points)

Lower Cost alternative to truckload
Reduces greenhouse gas emissions
Improves safety
Reliable capacity

200

You should go to "Pricing International" rather than "Pricing NVO" when:

The cargo originates outside of the US.

300

What is the transit time between Mexico and Toronto?

8.5 Days Transit

300

Crowley offers this many free days for reefer equipment in Central America.

5 free days

300

To secure a score of 4 on your scorecard, you need a minimum of this many contract wins.

18 contract wins

300

Scenario: Good morning, this is Bob with Bob Vance Refrigeration. I have 5 new domestic loads weekly out of Savannah, GA port going to Lebanon, TN. These are in 40’ containers coming on a ZIM vessel. Can you handle Zim containers? Do you have trucks there? I need rates. (Respond to customer to sell our service and advise internally what you're going to do)  

Yes, we can handle all SSL containers and we do have assets and 3rd party trucks in SAV that can handle.

We have contracted carriers that run Crowley containers which allows us to provide great service/competitive rates.

Get with Drayrates@crowley.com

300

Scenario: My shipment just arrived to Puerto Rico, but it’s on hold due to Hacienda Issues?? I need you to fix this now and call Hacienda to get my cargo released immediately! (What are you going to Say/Do?)

Run through the situation and how to handle it.

400

Scenario: I'm Currently shipping via truck from Toronto, ON to Puebla, MX. What advantage does Crowley offer? (Provide 4 selling points)

- Heavier Cargo capability
- Greener Option vs OTR
- Avoid Border Congestion
- Safer, more secure
- Cargo Tracking/Visibility
- Multiple equipment options
- Consistent / Standardized Transit

400

Scenario: I'm not very familiar with your company. Tell me about Crowley and why I should use you for my shipments from Georgia to Panama.

Various answers - Needs to be convincing

400

What was the revenue for US Flue Cured Tobacco Growers Inc in Sep-24?

Where did most of the freight ship to/from?

$192,521

Dominican Republic

400

How much cubic feet of LCL was shipped with GLOBAL DATA PRODUCTS in March 2025?

127CFT

400

All of the lanes below are serviced by our NVO team except:

Port of Shanghai to Port Everglades, FL – 40’ Reefer / FAK
Port of Singapore to Miami, FL – 40’ Dry / FAK
Port of Rotterdam to Jacksonville, FL – 40’ Dry / FAK
Port of Antwerp to Savannah, GA – 40’ Dry / FAK

Port of Shanghai to Port Everglades, FL – 40’ Reefer / FAK

500

What is a "Full Tandem" load and is that something we can offer?

2 x 40' containers pulled back to back. This is a common practice in Mexico and something we can offer.

500

How many TEUs has Mazda Motors shipped with Trailer Bridge in 2025?

How many TEUs have they shipped with Crowley?

TB = 510 - Puerto Rico
Crowley = 0

500

When did Crowley begin shipping to Puerto Rico?

1954

500

What email should you request Central America Trucking quotes from?

 pricingtruckingcam@crowley.com

500

Where do we ship to with our LCL service?

LCL from Miami/Jax to all destinations Liner services, plus Aruba, Barbados, Curacao, Grenada, St Kitts, St Vincent and Trinidad

We also offer LCL from China to DR, PR & CAM