Call Flow/Pitch
The first thing to do on a call...
What is an Introduction/Greeting? (Greet the parent, who you are, the company your calling from, and ask about their day.)
There are ____ time zones in the United States.
(not including Hawaii or Alaska)
What is 4?
We offer ___ programs at 98thPercentile.
What is 4?
The customer support number.
What is 469-676-8555?
Calls and SMS are conducted from here.
What is Aircall?
The second thing to do on a call...
What is Data Validation? (Info from Webinar, Masterclass, Spell Kahoot etc...)
Children in the U.S. attend school for approximately _____ years.
What is 12?
ELA classes have this many teachers and classes in week.
Billing/Subscription plans offered.
What is 12 and 24 weeks?
A promo is booked on Hubspot and has not attended a class yet they are called...
What is a Prospect?
The third thing to do on a call...
What is a Personal Rapport / Ice Breaker? (To get to know details about the student, grade level in school etc...)
Elementary school is for grades ____ to ____.
What is Kindergarten to Grade 5?
Necessary task assigned to a student in their promo stage for Math and ELA.
What is a Placement Test?
Director of Sales...
Senior Sales Manager...
Who is Harshal Prapanna and Pankaj Sharma?
Onboarding a student/parent required giving details to allow access to these platforms.
What is MobyMax, Student Dashboard, Microsoft Teams, Nearpod?
The fourth thing to do on a call...
What is a Need Analysis? (Get to know what programs interest the parents/students' needs)
The main difference between PUBLIC and PRIVATE schools.
What is the Source of Funding?
Public Speaking classes can be conducted on these days...
What is Monday - Thursday?
What is to inspire and nurture young minds to become future leads and technololgy entrepreneurs.
The proper time frame to wait before reaching out to a contact/lead again?
(Excluding a request for a call back)
What is every 2 days?
(FOR CLARITY: Every 2 days are for calls, please ensure your e-mail and SMS remain as an open form of communication for parents!)
The fifth thing to do on a call...
What are Program Details / Login Details / Class Details?
Students earn college credit while in high school in these ways...
1. What are Advanced Placement (AP) exams/classes?
2. What are College Level Examination Program (CLEP) exams?
3. What is an International Baccalaureate (IB) diploma program?
4. What is Dual Enrollment?
5. What are Summer or Winter study programs?
The most advanced Coding module is...
What is C78?
Core values from our founders are.
What is customer obsession, performance driven and being ethically spotless?
Booking promos that are not certain or falsified.
Working under a name that is not yours
is a part of....
ZERO TOLERANCE POLICY