Sales Leader Class

Leads/InTouch

100

This type of lead, is someone who will write a check in the next month to modify their current situation 

(engage 2-3 times per week)

Hot

200

This type of lead is projected to sign a lease in 31-60 days

Warm

300

In InTouch:  ________ is an activity that is NOT face-to-face.

Task

Sales Process Steps

100

What is the 3rd steps in the Holiday Sales Process

Trial Close

200

All tours should leave with a ______   _______  _______.

Sticky Pad Plan

300

Initial Discovery is questions about the ___________.

Influencer/Scout

Sales Process

100

What are the 3 elements of a Point of Difference?

Unique, Memorable, and answers "So What?"

200

These types of questions can be answered with a Yes or No.

Close-ended Questions

300

The E in F.R.E.D. stands for:

Express the objections as a question

Holiday Fun Facts

100

What is the average revenue loss when a resident moves out?

$11,900

200

How much does Holiday Retirement spend on Dining Services in a year?

$50 million

300

How many Holiday Associates won the Touch of Excellence award for 2018?

80 (5%)