Managed Services
24/7 Monitoring, Endpoint Protection, Preventative Maintenance, and Application Compliance are part of which managed services?
Desktop Support Services
How does Kimberly's team want to emulate what we do for customers?
Trusted Advisor
What is an element of NEXTIVA phone services that is good for healthcare?
HIPPA Compliant
How many net new logos do we have YTD?
22
Which notetaking method involves dividing the notes page into 3 sections: 1 for main points, 1 for questions, and 1 for summary?
Cornell
The audit is included in which offering?
TEM/Technology Expense Management
Name 3 people who came in from our vendors. What are their names.
Carlos, VJ, Rina, Jose, Christine, Greg
What are the 3 speeds of COAX?
300/10
600/35
1GBPS/35
What do we have to offer customers that is part of our strategy for targets?
Balanced Portfolio
When sending a follow-up email, it is recommended that you lead with what?
Thank you and/or Action Items
Which product do we use for email security?
Who is our main provider/vendor for desktop services?
CORE IT
How many orders are needed for a bulk/volume order for COAX?
25+
What are 2 Q3/Q4 priorities?
Increase headcount, increase funnel, sales, training, attain quota
What percentage of sales people follow-up more than 5 times?
8%
We offer _____ and _______ solutions to meet our customers' needs.
flexible/customized
What is Michael W.'s passion?
service
What resource does Nextiva offer to help with marketing their product?
NexConnect
What is the target number of activities for each week?
100
What is the most important element with time management?
Be intentional with a plan and stick to it.
We are a ___(4 words)_______ for all technology needs.
single point of contact
What is a characteristic of a squiggle?
Creative
How long does Spectrum allow Fiber clients to get to the needed number of sites for volume order?
18 months with a 20% fallout
What is the new employee referral plan that will be coming out?
Viable lead to sale and get percentage--all employees
Which quadrant of priority setting is the ideal state to strive to spend our time?
Quadrant 2