Outages
What is typically out when you see a spotty sign?
LED mods
What does EMS stand for?
Energy Management system
What goes with a ballast?
Lamps.
Diagnostic fee is for ____ customers only.
New customers
What you need to type up job.
Written approval
What two components could be out when you see a sign half lit. (HINT: two different types of lights)
Transformer or ballast
What does EMC stand for?
Electronic Messaging Center.
What power's neon?
Transformer
All jobs may have a Hardware Kit charge of ___ per
ballast/power supply/fixture/specialty part used as needed for repair(s).
$13
The form that a customer has to submit if they want to mail in a check
Business Credit Application
What does a flashing sign usually indicate?
Bad power supply
What is kelvin temperature?
The color that a light source displays.
What turns on and off lights when it becomes dark
Photocell
All jobs will have a fuel charge of ____ for every hour of service labor.
$15
True or false. We only provide NET 30 for Business Credit Application
False, they can be approved for NET 10, 15, 20, or 25.
What does a flickering sign usually indicate?
Electrical issue
When a customer states area lighting, what are they typically referring to?
Parking lot lights.
What turns on and off lights on a designated hour.
Time clock
Customers providing their own products will be subject to additional costs of ___ above the
standard rate and no warranty will apply.
The time frame in which a patrol can be reassigned after no activities.
1 week. Reference Sales Meeting Agenda 06/24
What does a sign that has a red light source on the corner of a white illuminated sign indicate.
Neon that is cold
What is lumens?
What part can be replaced on a ballast?
Capacitor
All overdue invoices will be subject to a
___ monthly late fee.
12%
The 5 items Faith reports on the following end of day report for AE's.
Patrols, Jobs, Overall activities, Reminders, and customer satisfaction emails