Product Knowledge
This account gives you any cd promotions without new money.
What is ultra checking
We charge this for cashiers checks
What is $8?
What is 1/31/2019
You must verify signatures on all checks over this limit.
What is $250?
Type of scam where customer asks your to change bills multiple times.
What is a flim flam?
This account is free if you are under 22 or over 60
What is Freedom Statement Savings
This is a fee you get if there is no transactions in an account and its less than $500.
What is the Inactivity Fee?
You should be doing this in CRM every time you do a wire.
What is an activity?
Canadian checks are processed in which bin?
What is the memo bin?
The practice of withdrawing funds or drawing checks on accounts whose balances primarily consist of uncollected funds?
What is check kiting?
This account charges you $15 of your average balance is lower than 25k
What is Business Relationship II
This fee is charges if you overdraw less that 34.99 but more than 4.99
What is $25?
This price recently increased to $16.29
What is Trial 50 checks?
This is the amount of overdraft fee reversals a flex banker is allowed to rebate per occurrence.
What is 1?
Type of scam using social media where the customer gives her card info to a fraudster and then reports it stolen after.
What is card crackin?
This loan does not become due until the last borrower moves out, dies, or sells the home.
What is a reverse mortgage?
This is the fee charged if a deposited check is returned.
What is $15?
You must log into this platform once a month to remain active.
What is Bill Payment Support?
You may not place a stop payment on these type of checks.
What is a home equity?
Type of fraud where the elderly are targeted
What is elder abuse?
This account waives recording fees on home equity loans.
What is the Ultra Checking?
This fee is charged when you transfer money from a savings more than 6 times in a calendar month.
What is $15
An expedited card is received in this many days.
What is 3?
This must be done if a customer calls and wants to do a transfer over the phone.
What is transfer to CSC?
Common scams are craigs list, mystery shoppers, lottery winnings, or personal ads.
What are Counterfeit checks?