DTVS
Fiber
FirstNet
CRU
PPV & Promos
100

What is the price for the "Español" add-on? 

$15.00 + tax

100

How much is the customer charged for self install?

It's free!
100
How much is the credit for the 3 device multi-line promo?

$29.99

100

How much do new CRU customers pay for new activations?

$0

100

Up to how much do Apple and Samsung offer for trade-in?

$700 Apple $800 Samsung 

200

How much does the Choice package cost?

$94.99 + tax

200

What is the price for any speed 5 MBPS - 100 MBPS?

$55

200
What does a new Subscriber paid customer receive for 6 months?

free service up to $44.99 

200

What are the 3 main plans for CRU?

elite, performance, starter

200

How much can you finance for accessories on installments? How many lines? 

$99-$600 - 2 lines

300

How many hours of DVR does the customer receive free? How much is unlimited upgrade?

20 hours - $10 for unlimited 

300

Up to how much can an existing wireless customer get in reward cards signing up for Fiber? 

$300 existing and an extra $50 for signature/appreciation fan on wireless ban

300

What free device does every FirstNet customer qualify for? Do they need a new phone to qualify? 

Smart watch - NO

300

Do they qualify for 25% off if they have internet?

YES!


300

How much do eligible ACP customers receive off? (Federal government Affordable connectivity program)

$30 off a month 

400

For how many months is the customer financing the DTVS equipment?

24 months 

400

What is the AT&T Internet Security called?

Active Armor 

400

What is Subscriber paid VS Agency paid?

Customer paid - Agency paid

400

Up to how much in voice credits can a CRU customer receive? 

$100 new voice $50 port-in

400

What are the 4 appreciation offers?

FRAO, Nurses and physicians, teachers, military 

500

How many in home and out of home streams does the customer receive?

Unlimited in home - 3 out of home

500

What Hyper-Gig plans do we have and what are their prices? 

Fiber 5 Gig $180

Fiber 2 Gig $110

500

Up to how many lines can you have on a FirstNet plan? What are they?

4 - watch, phone, tablet, hotspot 

500

What are the two types of business customers we can sign up? 

Sole prop - tax ID

500

What are the two watch promos and the credits?

$350 off apple 0 $430 off Samsung