Show:
And the Call Goes To.....
Route It Till You Just Can't Route Anymore.....
Rocking Routing
And the Queue Winner Is....
Queuetastic!!!
100
I saw your ad in the newspaper. Sign me up!
What is the SALES queue?
100
I need to discuss my bill.....
What is the fastest way to route to the CUSTOMER CARE department?
100
I am moving and want to transfer my triple play package...
Special operations there - transfer to TAC!!!
100
Oh my....I am having a problem with my internet.....
Help is on the way - transfer to Internet Support!!!!
100
I don't have any sound or picture on my television....
I hear and see CUSTOMER CARE in your immediate future!!!!
200
I only have your internet service, but I want to lower my bill....
What is SALES? There might be a bundle that will save them money!
200
I am one of your VIP triple play customers, but I am looking for a much better promotion....
Where is that RETENTION department???
200
I have just digital cable and want to add Showtime....
Hello - anybody there???? Transfer to SALES!!!
200
I have an appointment scheduled this morning....
Turn back the hands of time and transfer to CUSTOMER CARE!!!!
200
12 calls on hold and a customer wants to get information about services but doesn't have an address.
Slow ride it on over to SALES!
300
I want to change my phone number and I have cable and phone...
What is TAC?
300
I love your internet service, but want to see what it would take to increase my speed...
Are RGUs open? If so, how do I get on that high speed highway to SALES??? If not, get it to customer service!
300
I am going to be moving, but have existing service at my current address....
Get the moving van out and send them to CUSTOMER CARE!!!!
300
I am going to be moving in a month or two and I wanted to get prices.....
The time is now!!!! Transfer to SALES!!!!
300
I want to talk about adding the world plan to my triple play package...
Around the world they go...to CUSTOMER CARE!!!!
400
I have the Digital Starz package and I want to add a digital tier...
Does the customer have open RGUs? If so, SALES! If not, Customer service.
400
I just installed my basic cable, but now would like a few more channels...
How do you spell digital relief???? SALES
400
I am calling for my friend to get some prices....
Friends always let friends get cable- transfer to SALES!!!!
400
I am just looking for prices, I definitely don't want to set up anything today....
Spin and win!!!! Transfer to SALES!!!!
400
I am going to change my internet provider so I am calling around today to get some prices before I make my decision....
Don't put off tomorrow, what you can do today!!! Transfer to SALES!!!!
500
I only have broadcast basic, but I would like to talk to someone about more channels with Family cable.
What is SALES?!?
500
I have your triple play package, but would like to add HBO...
Down the route to CUSTOMER CARE!!!!
500
Everybody around town is paying less than I am. Now, I only have your internet service. What gives???
Let's make a bundle deal and transfer to SALES!!!!
500
My husband and I are getting divorced and I need to put the cable in my name.....
A new start is a wonderful thing and start with SALES!!!!
500
I have an order already scheduled for later this week, but I have a few questions.....
Upside down, inside out, it goes to Customer Care!!!!!