Conquer
Client has a touchtone system (press 1 for sales, etc.) you should use the conquer dial pad to navigate system (True or False)
What is false? (Fuze)
All tasks must be related to
What is an opportunity?
The 6 Steps in New Sales Pipeline Management
What is prospecting, discovering, presenting, evaluating, finalizing and closing?
In Unify, you can edit a contact's information (True or False)
What is true?
If you complete a call where you did not dial the number directly from the opportunity the button/icon you must use to manually link the call to the opportunity is
What is chain link?
The two Salesforce fields all event registrations must be related to
What is the contact and opportunity?
This key field needs to be filled out before advancing from discovery to presentation
What is amount and quantity?
You can identify account credit through
What is the balance tab?
In conquer, you should almost always make the call from
What is an opportunity?
The meeting type you should put in salesforce when you are prospecting a new client at a game or meeting them on a dark day in the arena
What is prospecting appointment/arena tour?
In this stage, a timeline for decision has been established with the decision maker
What is evaluating?
To view all ticket activity history
What is chain of custody?
When conquer is malfunctioning you should do this in order to report the error you are receiving
What is submit ticket through lifesaver button?
The meeting type that you should select in salesforce after meeting with a current member of your base?
What is seat visit?
This is what you should do when a contact your speaking with mentions they will also be considering options for their business
What is relate the contact to their business account?
The two ways to check available inventory are
What is seat map and seat list?
When should you dial a phone number from the contact role
What is never ever ever ever?
The percentage you always want your contact rate to be above for your book of business.
What is 90% or higher?
These 5 things must be completed/received before a sale is officially completed.
What is stage closed won in salesforce, signed contract received, bill received, photo ID received and initial deposit charged?
After selecting an individual ticket on a person's account, this is the button you need to click to view a detailed scanning history of that ticket.
What is Fortress Attendance?