1.01 and 1.02
Compensation/pay based on a % of sales.
What is Commission?
A network of remote servers that are hosted on the internet to mange, store and process data
Cloud Technology
An advantage consumers receive from using a product
Benefit
Advantages customers receive from using a product
Benefit
A graphic mark
logo
The transmission or passage of information or a message from the sender through a selected channel to the receiver, overcoming barriers that affect its pace; a cyclic one as it begins with the sender and ends with the sender in the form of feedback.
What is Communication Process?
Is a method of exchanging messages ("mail") between people using electronic devices.
A measure of how well a business has met its customers’ expectations
Customer satisfaction
The point in the selling process at which the customer makes a favorable buying decision
Close
A word, group of words, letters, or numbers that represent a product or service
brand name
Supports existing client accounts; understanding of a client company’s objectives and products; provides advice towards promotional activities and strategies; is to be the liaison between the client and the creative team. They manage budgets, ensure adherence to brand guidelines, and keep leads for new business moving through the sales pipeline.
What is Account Executive?
is the exchange of information and ideas among people with a common profession or special interest: usually in an informal social setting.
What is Networking?
A marketing function needed to communicate information about goods, services, images, and/or ideas to achieve a desired outcome
Promotion
The phase of the selling process which involves making initial contact with customers to create the right selling environment
Establishing relationships
A short and memorable phrase used in advertising.
slogan
Author’s attitude towards the reader of the message. Examples include: confident, arrogant, racist, humourous, etc. Every writer chooses certain words to convey a meaning, mood or attitude.
What is Tone?
is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers: streamline processes: and improve profitability.
What is a Customer Relationship Management System (CRM)?
A career that involves responding to consumer needs and wants through planned, personalized communications intended to influence purchase decisions and ensure satisfaction
Sales
The phase of the selling process in which the salesperson acquires knowledge about the product, generates and qualified sales leads, and prepares the sales presentation
Preparing to sell
A business’s spoken or unspoken agreement with customers that it will meet their expectations.
brand promise
The two-way process of sending and receiving information, ideas, feelings, and beliefs.
What is Communication?
Describes the growing interdependence of the world’s economies: cultures: and populations: brought about by cross-border trade in goods and services: technology: and flows of investment: people: and information.
What is Globalization?
A sales technique in which the salesperson attempts to increase the customer’s purchase by recommending additional items after the original decision to buy has been made.
What is Suggestion Selling?
The phase of the selling process which requires the salesperson to utilize techniques to follow up a sale to increase the customer’s confidence in the buying decision
Reaffirming buyer-seller relationships
The overall plan that determines the company’s product/market scope and how it competes.
corporate strategy