Benefits
Impact
Misc.
Herc
10

What platform that Herc Rentals uses helps provide excellent customer service, organizational skills, and makes our sales team better? 

Salesforce

10

What group takes care of emails and phone calls sent in from customers or our sales team.

Central Support/ Reservation Center.

10

What is Chatter?

Social media for Herc employees to connect and share Herc!

10

What is the best company to work for?

Herc Rentals!

20

What is the lead driver that Salesforce is used for?

Sales

20

What is the purpose of having our branch counter coordinators use Salesforce?

Consistent customer service/experience

20

What does CRM stand for?

Customer Relationship Managment

20

When did Herc Rentals branch off from Herz?

July 1, 2016

30

What tool that Salesforce provides to our Sales Reps, helps them map out their daily sales activity with the best course to take?

Dynamic Route Mapping

30

What pipeline helps our Sales reps with data and analytics to show prospecting job sites and what phase they are in? 

Dodge pipeline

30
If I am sending an email out to a branch in Salesforce, how do I get the Coordinators and Branch Managers email addresses to attach and send the email quickly through Salesforce? 

Email=>Look up email icon=>Branch #

30

As of September 30, 2024, how many employees does Herc Rentals have?

Approximately 7,700

40

What helps manage relationships, plan your weekly sales calls, pursue ideal new opportunities, and track your progress as a Territory Sales Rep?

Profolio

40

What does the case system help our users with and what skills does it improve?

Organizational skills

40

What year was Salesforce created?

1999

40

Which of the following equipment does Herc not supply?

1) Telehandler

2) Elevating Workbench

3) Walking Harvester

4) Skidsteer

3) Walking Harvester

50

What tool can be used to find the correct branch territory?

Zip Mapping

50

What is a list of clients or accounts that a professional (sales rep) is responsible for called?

(Also the other name for the type of technology Salesforce is)

Book of business 

50

What is the newest addition to Salesforce?

Salesforce add-in on Outlook

50

When was Herc Rentals founded? 

July 7, 1965