Go With The Flow
A type of flow that allows users to interact with a series of screens, making them ideal for processes that require user participation.
Screen Flow
A QTS team which supports our business support systems like 365, Workday, and Salesforce among others
BSS
A person who has Hannah Sinnett in awe of their "professionalism and outgoing personality while getting things done"
Mandie Ayotte
An epic that started as a proof of concept for the ideal state on Sales Opportunities
Enterprise Sales Opportunity Revamp
A meeting that Anna typically kicks off
Internal Sprint Daily Check-In
A type of flow optimized for fast field updates
Before Trigger Flow
An annual QTS employee recognition program and retreat for community-minded, high-performing servant leaders
Eagle Club
Our team member who Shiva thinks their "attention to detail in documentation and ROI is truly something to learn from"
Lisa Wachter
This epic ended in the creation of SFQA
Salesforce Sandbox Data Masking
A new type of meeting where we are still working out the bugs
Reoccurring - Release RCA Review Place Holder
An object that triggers 12 of our Autolaunched Flows
Opportunity
A QTS Belonging & Engagement Group for all employees that learns from and supports underrepresented minorities
CIA
A team member who Soheyl Shakib thinks is "always willing and ready to support their teammates whenever they need it"
Jordan Sanders
An on-going project designed to update something being retired by Salesforce
Salesforce API Version Upgrade
A meeting for all the tech team's burning questions
Tech Office Hours
A function in flows used to iterate over a collection of records or values, performing actions or decisions for each item in the collection
Loop
The QTS standard design for all of our new data center builds.
Freedom Standard
A team member who Dan Huber says has "done an outstanding job pulling together the many moving pieces of the Mulesoft integration between Salesforce and Workday"
Mendy Peugh
An epic that started as a simple ask for one button and ended up with 34 completed tickets and 1 still to go
Customer Name Change
A meeting that goes on for ~days~
Grooming
In a flow, these are connected to elements that might fail, capturing errors, and implementing logic to gracefully handle these scenarios
Fault Paths
A secure platform in which QTS houses its policies and procedures.
Keylight
Our team member who was bragged on for shipping 100 cans of green beans for the Ashburn food drive.
Janessa Rudolph
An epic that included 82 tickets and included all members of our tech team
Convert Process Builders to Flows/Triggers
A monday morning meeting block to remind us to login to workday for a specific task
Reoccurring Reminder - Update Cap Labor for the Month (Since Last Update)