Show:
Round 1
Round 2
Round 3
Round 4
100

What do the letters S.A.M. in SAM 2.1 stand for?

Serving All Members

100

The YMCA is_________and____________ _____________

clean and well maintained

100

YMCA staff and volunteers_________ __________ ___________with members.

Build positive relationships

100

Name the SAM Standard:YMCA staff/volunteers have current CPR-C, Standard First Aid and WHMIS. AED as designated.

YMCA staff/volunteers are engaged and knowledgeable.

200

How many SAM Standards are there?

Seven

200

YMCA experiences are________________________

Safe

200

Name the SAM Standard: YMCA ID or government issued ID is required to gain access to the YMCA.

YMCA experiences are safe.

200

Name the SAM Standard: Members are required to show their membership card to gain access to the facility.

YMCA experiences are safe.

300

What year did YMCA Canada first introduce SAM?

1995

300

YMCA experiences are____________and____________

Friendly and Welcoming

300

Name the SAM Standard:Staff/volunteers are positive, helpful and welcoming at all times.

YMCA experiences are friendly and welcoming.

300

Name the SAM Standard:Volunteers do not receive material compensation for their services.

The YMCA provides opportunities for members to learn and develop in spirit, mind and body.

400

What year was SAM 2.0 updated to SAM 2.1?

2015

400

Members are provided opportunities to ___________and _____________  in spirit, mind and body.

Learn and Develop

400

Name the SAM Standard:Staff/volunteers ask members/participants about their YMCA experience.

YMCA staff and volunteers build positive relationships with members.

400

Name the SAM Standard: All tours will be guided by a YMCA staff or volunteer.

YMCA staff/volunteers are engaged and knowledgeable.

500

YMCA experiences are______________________

Convenient

500

YMCA staff/volunteers are___________and____________

Engaged and Knowledgeable

500

Name the SAM Standard: Members with cards do not have to wait longer than 1 minute to gain access.

YMCA experiences are convenient.

500

List the seven SAM Standards

Convenient, Clean and Well Maintained, Safe, Friendly and Welcoming, Build Positive Relationships, Learn and Develop, Engaged and Knowledgeable