Acronyms
SOI
Statement of Income
Letters that have been sent out
Person Page – Communications Tab (side-bar) OR
Integrated Case – Case Details Tab – Communications Tab (side-bar)
OR
Product Delivery Case – Case Details Tab – Communications Tab (side-bar)
Asset Limit for a couple with five children
$17,500
Client has moved
Accommodation
Sure! I'll sign this paper to give you permission to get information from CRA
Consent evidence
RPC
Reloadable Payment Card
Action Plan
Integrated Case - Outcome Plan Tab
Maximum amount of ERE or OEEAAB allowed to be issued in one month
$150
Form 1 has been completed
Application
I just got out of jail, here are my release papers
Incarceration Evidence
CAT
Common Assessment Tool
Document Inbox
Inbox Tab- Expand Shortcuts Panel - Document Inbox
How often is someone eligible for HSB
Client receiving money from former spouse
Support - Payor's Name
My ex gives me money for our child each month
Unearned income
SAMS
Social Assistance Management System
CRA Information
Person Page- CRA Information Tab
Where do you issue ERE benefits in SAMS
Out of the Action Plan
Case Suspension
Benefit Unit Status
I pay a monthly mortgate
Shelter evidence, Loan evidence, Property Evidence
FTR
Failure to Report
Over and Underpayment Information
Product Delivery Case – Financials Tab – Over and Underpayments Tab (side-bar)
What would you select as the Benefit Type when issuing Rental Arrears in the Additional Benefits tab
Non-Shareable OW
Trusteeship
Payments/Benefits
I just got employment and I'm not eligible for OW, but I still need to pay for my prescriptions this month
Extension evidence for EEHB or EHB