SAFETY
Following an incident, trained personnel with limitation to assist in these scenarios.
What is a First Aid.
You want to understand how your role at FedEx relates to external customers, even if you don’t interact directly with them.
What is Customers Define Quality.
This is the online database where policies, forms, and manuals can be accessed.
What is Online Manuals & Forms?
This person established the 3 E's as his main initiative.
Brian DeCair
What is the name of the document which is required to be on file for the shipment of hazmat packages?
What is the OP-950A or OP-900PRP?
You would like to understand the degree of engagement that various roles have in a project
What is Quality Involves Teamwork
Centralized unit tasked with the assistance of P&D, external/internal customers and other business partners to ensure the "Purple Promise"
What is CPC
Structured to protect and maintain the upmost integrity of our workforce, by means of strict policies and procedures, while staying in accordance with state laws and regulations.
What is BCSA.
Proper handling of emergency scenarios, structured in accordance to ones respective state laws. That train our workforce, to be skilled both in and out of work for emergency situations.
What is First Aid training.
This category accounts for the largest percentage of Priority Metrics attainment.
What is Safety.
You want to have a clear idea of a process in order to better understand where and why failures are occurring
What is Be Scientific.
Total labor hours can be quantified for attainment, by this simple formula ___/___=___/___
What is volume/goal=hours/people = Total available hours
This 'waiting package code' is used when tendering packages to the USPS.
What is 'Code 25'.
Consisting primarily of paper, containers, packaging, food, yard trimmings and other inorganic materials
What is Environmental Waste.
Infectious microorganisms in human blood that can cause disease in humans
What is Bloodborne Pathogens.
You want to go beyond the surface level of a failure to understand the underlying causes
What is Viewing Failures as Opportunities.
SQI is the company wide performance report card focusing on quality service for our customers. What are the metrics graded in SQI?
What is; Late packages, missing packages, loss claims filed, damage claims filed, pickup metrics.
This document, stored in the Senior Manager's office outlines step-by-step instructions for what to do in various emergency situations.
What is the Immediate Action Directory?
Recurring training processes which promote best practices and proper handling of scenarios, processes and procedures with the intent of educating our workforce.
What is Learning Center.
The three diseases specifically addressed by the bloodborne pathogens standard.
What is Hepatitis B (HBV), Hepatitis C (HCV), and the Human Immunodeficiency Virus (HIV)
You want to identify steps, activities, materials or resources that are not really needed to perform a process, because they do not add value
What is Optimized Business Performance.
This document, provided by the manufacturer, which provides 15 sections including 'Hazards Identification', 'First Aid Measures', and 'Toxicological Information.'
What is a Safety Data Sheet (SDS).
Directly corresponding to a big percent in both PH turnover and PH retention. "If you don't use it, you lose it"
What is Engagement