PEOPLE
Who is the CEO of SAP
Christian Klein
The final person to touch an expense report prior to it being submitted for approval
Processor
________ is the Maximum Image file size that can be uploaded in Expense
5 MB
When did SAP acquire Concur Technologies? (Month and year)
September 2014
Who is the country director in Concur PH?
Hazel Taparan
General Data Protection Regulation (GDPR) is a regulation that applies to any company doing business with EU & APAC residents. (TRUE / FALSE) ?
FALSE,
GDPR applies to EU residents.
What does ICS stand for, in SAP (ICS)
Integration with Concur Services
This is a self-service guidance tool in SAP Concur
Walkme
Who is the Global Head of Technical Support?
Mohammed Ajouz
If Expense/Travel Support Lead = Implementation and Transition to CS is blank, Whom should the case be assigned?
Case should be assigned to the Project Manager
This is a Slack app that integrates some of our automated solutions, like Octopus. It allows SEs to run several commands to receive on demand, live information about Portal cases
Banana Bot 2.0
Where is the main headquarters of SAP?
Walldorf, Germany
Name one of the three SAP Concur Founders
Sudhir Steven Singh
Michael W Hilton
Rajeev Singh
Give one of The Product Support Service Principles
#PutCustomersFirst
#OwnTheSolution
#BeTransparent
#TakeTheInitiative
#MakeitEffortless
What does TMC stands for?
Travel Management Company
What does SAP stand for?
Systems, Applications, and Products in Data Processing
What is the role of Stefan Steinle?
Executive Vice President, Head of Customer Support & Cloud Lifecycle Management
What is the Case Resolution time - SLA for Select Care Customers on a P2?
3 Business days
This is a service that turns receipts into expense line items and sends them directly into Concur Expense.
ExpenseIT
What type of software is Concur?
Expense Management, Travel and Invoice Software