ZRA's or Return Authorizations are entered in this transaction.
What is VA21?
100
When entering in a price on a credit (ZCR) and / or Return Credit (ZRE) I go to this tab.
What is 'Conditions' Tab?
100
I go to this transaction daily to see any of my orders that have incomplete errors or delivery blocks on them.
What is YSOM64 - Orders Incomplete Log?
100
True or False: Once I fix the error causing my delivery block, I have to go to VF Header Data B and manually remove the block.
What is True!
200
I need these units to allocate and ship out my orders.
What is Inventory or Free & Available Units?
200
To create a RA with reference, you need this number from the original order.
What is the 'Invoice' number?
200
If I am crediting for freight or a discount, I use this type of 'Material'.
What is a 'Service' Material?
200
This Incomplete Error occurs when our customer submits a price (JED1 condition type) that differs from our price (net value 2).
What is 'Expected Price Error'?
200
If I get a 'Schedule Past Cancel Date' delivery block, I have these 2 options to get the block removed.
What is Extend out the cancel date or reject off the materials that are scheduling past cancel?
300
If Inventory is in this status, I cannot use it to allocate my orders.
What is 'blocked' status?
300
Once the DC checks product in from a ZRA, this is created and sent to customer service. It ultimately will serve to credit the customer for what they sent back.
What is a ZRE?
300
Use this condition type when entering in a credit for freight if freight was on or should have been on the original invoice.
What is 'ZDR4'?
300
I can enter in this number in the Incomplete Log search criteria screen and it will bring up all the orders I am responsible for.
What is CSA Region?
300
To fix a 'Z1' delivery block, I must do this.
What is change all the 'J0' codes to '38's' and save.
400
Free & available units are calculated this way.
What is the difference between "Unrestricted (On Hand)" Inventory - "Fixed/Reserved (units already allocated to other customers)?
400
These 4 things need to be entered in on a ZRA - Return Authorization.
What is Order Reason, Material #'s & their quantities, Notes & Invoice # (if you have it)?
400
If I reject a ZCR (or ZRE) in workflow to update data, I must do this once I have completed updating my document so that it returns to workflow.
What is Uncheckmark the 'Release Doc-Workflow' box in VA02 on the 'Header Data B' > 'Additional Data B' tab?
400
True or False: If my order appears in the Incomplete Log with either an Incomplete error and / or Delivery block, it can still allocate, it just can't drop to the DC.
What is True?
400
If you need the DC to back out a delivery so that CS can make changes to it, send this # to the DC and once they back it out this delivery block will appear on the order.
What is 'Delivery #' and 'ZR' Delivery Block?
500
1 reason we could have Inventory units but no ATP units.
What is all the ATP is booked or spoken for and the orders are not yet within the allocation window (35 days out).
500
Credits and Return Credits will appear in this transaction for review and approval. You will receive an email notifying you.
What is Workflow?
500
These are the 6 things that need to be entered in on a ZCR Credit (ZDR, too!).
What is: PO # from original order, Order Reason, Materials and their quantities, Price, Notes & Invoice #?
500
An authorization block appears on an order for this reason.
What is the customer's credit card failed pre-authorization (not enough available credit on their card)?
500
If the DC short ships my delivery, they will put this 'rejection code' on my order for the material(s)/size(s) they short shipped and put this delivery block on as well.
What is a 'Z8' rejection code and 'ZN' delivery block?