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Benefits
Fees
Risk Assesment
Oddbalz
CBRA
100

What time does the last Sapphire rep log off for the day?

Were 24/7 

100

How many overdraft fees does the Sapphire Customer get free per year?

4

100

Name one of three methods of authenticating a high risk customer?  

User name and password

User ID and PIN

Debit card number, account number and PIN

 User ID and PIN,  

 

100

Red pill or blue pill?

Red pill

100

 When is the date that the 300.00 Travel credit renews? 

 The Chase Sapphire Reserve $300 travel credit renews on or after the first statement date following the account enrollment date anniversary.

200

What card can I use to tour wineries and make purchases.  

  All of our Debit Cards

200

How can a customer that is preparing to watch Paradise, avoid the Sapphire Checking fee?

 $75,000+ average beginning day balance in this account and other linked qualifying Chase Accounts 

200
What number would a customer call if their Debit Card is stuck in the passenger side seat under a box of bagels and the zelle item did not go through for $278.36 towards kyles graduation gift on tuesday at 7:35 PM CST?

Electronic Money Movement at 1-888-252-3231, press 0.

200

 No monthly service fee applies to the following Consumer accounts when linked: 

  • Up to nine other personal checking accounts (excluding CPC checking)
  • Chase personal savings accounts (excluding CPC Savings)
  • Additional linked checking and savings products may qualify for the elimination of the monthly service fee and / or relationship rates;
200

How many points do you get for dining purchases with the Sapphire Prefered?

3

300

 What percentage  discount cash back  does Chase Sapphire banking offer on home lending? 

1% cash back on scheduled principal and interest payments (up to $500 per year) for the life of the program

300

How many days do we allow insufficient funds presented against  a Sapphire account before charging ODF?

4 business days

300

How do you transfer a customer when researching error code R0435 within the digital wallet?

Customer Protection Group

300

What is Pink Sands Beach?

Known for its pink sand, this beach located on Harbour Island in the Bahamas is a popular destination for tourists seeking unique and picturesque shorelines.

300

What type of Credit Cards are offered for Sapphire?

Sapphire preferred Visa and Chase Sapphire Reserve.
400

What number should carlos call if he just converted his account to Sapphire Checking. He got a new darth vader card because his nephew loves star wars and he went to go visit his family in Morocco and wanted to check his balance before he purchased some mint chocolate chip icecream for mary, beth, and susan?

1-614-776-7050.

400

 What is the total Overdraft Fee amount that can be charged to Sapphire Banking per day?

 $102

400

This type of authentication, often referred to as "out of wallet," involves asking questions based on public records that are not easily found in a customer's wallet, such as previous addresses or loan details, to verify identity.

What is Aided Recall Tool (ART) authentication

400

How many power rings were there in Lord of the rings?

20 

400

What is the Chase Sapphire Reverse Card annual fee?

The fee is $550/$75 per additional user.

500

 What is the account that has a tent at functions?

Chase Sapphire

500

A former Sapphire client was sent to jail for check fraud. He was released 7 1/2 years later on good behavior. He went to chase to open another account and was only able to open a Secure banking. How many fees should he expect to get if he plans on receiving 4 wires from his off shore bank account.

Secure banking cannot receive a wire

500

What form does a rep fill out if they suspect unusual monitary activity?

UAR

500

Services unavailable with Chase Sapphire Checking

  • Early Direct Deposit
  • Safe deposit box - we no longer rent new safe deposit boxes
500

What is the range of interest rate range for new applicants on the Sapphire Preferred Card?

20.49-27.49