Benefits
Groups
Claims
Provider Directory
Prior Auths
100

Is there visit limitations for preventive vision exams for Abbyland Foods?

Abbyland:

Preventive Vision Exams:

  • For children up to age 6- Covered
  • Ages 6+ - Not Covered
100

How many SAS groups does SHP currently have?

1.Abbyland Foods

2.Marathon Bank

3.Schuette Inc

4.Ahlstrom Munksjo

5.Mid-State Technical College

6.City of Stevens Point

7.A&B Process Systems (terming 12/31/2022)

8.St. Croix of Park Falls

9.Custom Fabricating (transitioning to SAS from Commercial 1/1/2023)

100

Who would you go to with a claims question for Marathon Bank?

SAS Claims Group Alpha Split - SAS

Carol Hoffman - 19580

100

How many provider networks are associated with SAS groups?

4

SHP Provider Portal

Zelis (PhX) www.myzelis.com 

Health EOS  www.multiplan.com 

The Alliance https://the-alliance.org/


 


100

Is a PA required for OT/ST if diagnosis is autism?

Exception As of 1/1/2021 No prior authorization required for OT/ST if diagnosis is autism for:
      --City of Stevens Point
      --Simplicity Credit Union
      --Mid-State Technical College
      --Marathon Bank
      --Abbyland Foods

200

Carpal Tunnel Surgery/Release is there any exceptions listed?

   

Carpal Tunnel Surgery/Release - Covered

  • Please refer to member's Summary Plan Description (SPD) to determine if the services are covered and if there are any limitations/exclusions.  

 

  • Thread Carpal tunnel release - Not Covered
200

Who does Abbyland use for Subrogation Manager?

The Phia Group

  • 888-986-0080
200

Who is the Stop Loss carrier for A&B?

Stop Loss Carrier: Vendor is SwissRe

200

Which groups use Health EOS?

•Abbyland

•Marathon Bank


200

What groups use Northwood as their DME vendor?

All groups

300

Member had a sleep study done 3 weeks ago and now is being ordered by her provider to have another at home sleep study. Where would we find the benefit information if there was limitations? 

Sleep Study - SAS

Summary of Benefits

300

Who does  Ahlstrom Munksjo use for their PA process?

  Hines and Associates - 2022

SHP contracted vendors - 2023 

300

What is Stop Loss?

Stop-loss insurance is insurance that protects the group/ insurer against large claims. Stop-loss policies take effect after a certain threshold has been exceeded in claims.

300

Which groups use Zelis directory?

All groups 

300
Can you view PA's done through Hines and Associates?

You have to call Hines and Associates to verify if a Prior Authorization has been submitted

400

What plans require PA for CT scans from Hines and Associates?

Ahlstrom Munksjo

400

Mid-State Tech utilizes who for Pharmacy?

 Rx Benefits/Optum (1-800-334-8134)

 

400

Do we review for in-network/tier benefits on any of the SAS groups?

No SHP does not.

400

If the provider is found in the Zelis or HealthEOS directory are they considered in-network/Tier 1?

Treat as wrap network - if the provider is in Zelis or Health EOS Directory, then services go towards the in network level.

400

What groups use SHP and SHP contracted vendors to complete PA's?


•Abbyland Foods

•Marathon Bank

•Mid-State Technical College

•City of Stevens Point

•Schuette Inc

•St. Croix of Park Falls

500

Are Post-delivery charges for baby covered for dependent maternity?

Dependent Maternity - SAS
  • Post-delivery charges for baby - Not Covered





500

Do groups use SHP for Cobra?

No. All groups use DBS

500

Do we administer workman's comp for any SAS groups?

•We administer the WC for all SAS groups and they are handled by Heather Lubnow

500

What is the exception to the Zelis and HealthEOS directory?

EXCEPTION: A&B Process Systems SimplyOne HMO Plan. If member needs to have services outside the network, they'll need to get prior auth

500

Anabolic Steroids injections covered with PA?

Anabolic Steroids – Not Covered

Epidural Steroid Injections - SAS