Escalation
Additional Steps
Documents
Random
Fields in ASAP
10

Status

On-hold

10

SSN Ver no SSNDMS

In allocation change FC product group to SSNV product

10

Page where we based the company name and address (besides for client's email)

Implementation Question

10

4 digits that represents pacing, IC and sales rep.

Camcode

10

Tab where you configure global

Entitlements

20

Sales Collab Notify

Yes

20

MV with estimated # of annual screen in adjust price and not inlcuded in the package 

add manually in allocation - weight value 1

20

If GMSA is amendment, what other doc. should be inlcuded in the sales order?

ESOM/Full GMSA

20

Status and SO Cust. Type in SITSND (before sorting)

Pacing and Pesmid

20

Note: Project on Collaboration Report as a Sales Escalation

Dashboard Note

30

Sales Collab Curr

Date Processed

30

Additional Contact

Billing Tab - Contact - F6 - Add Totally New Contact - Fill out all the information needed

30

Package and Ala carte can be seen

Screening Solution Page

30

2 Types of Sales Order

Initial and Restart

30

Edit adjust pricing

Maintain Price/View History

40

What should be the target live date?

One year from the date processed

40

Global with estimated # of annual screen

entitlements - right click global services, grant all, process changes - role tab  - highlight general user role - right click global services, Add All Child Entitlements to Role, process changes

40

2 Types of Credit Authorization

Transunion and Equifax

40

Product group and Attributes for Extended County Criminal Court Record

CH - * - county - * - extended  - Felony and Misdemeanor

40

Tab where you can see "Order Preferences" (for other names package)

Preferences

50

How to change the project risk?

1.Double Click on the SCN Code

2.Change “Project Risk” to Yellow

3.Click Save

50

Other name/ Allias package

Detail tab - Preferences, Order Preferences - tick Order Other Names

50

GMSA stands for

Global Master Services Agreement

50

(AEGIS) Enter the following template into the “notes for reviewer”

1.Company Name

2. Recipient/Contact Name

3.Email Address

50

3 Fields that needs to update in "Details" tab

1. Order Vol.

2. Order Freq.

3. Annual Rev.