This “plus one” system is a good way to enhance safety before and after hours at satellite sites.
What is the buddy system?
100
The acronym “ROP” stands for this phrase.
What are Required Organizational Practices?
100
To call a code red at 455 Spadina, one would dial “5555” for emergency response. True or false?
What is False?
100
This transportation option can be used for non-emergency client transfer from the CAMH Main campus to the Emergency department.
What is Voyageur Transportation Services?
100
This is what “informs” the way we de-escalate agitated clients.
What is “trauma informed”?
200
This is the person who checks the elevator, washrooms and locks the doors at the end of regular hours.
Who is the second-last person?
200
This is the correct number of client identifiers required before providing any service or procedure.
What is two?
200
This code is used in the event of a bomb threat.
What is code black?
200
This is the code that should be called in an emergency situation at Russell St. when a client demonstrates a need for emergency services but is not willing to go accompanied by CAMH Staff.
What is code white?
200
This is the process that must always follow a de-escalation intervention with a client.
What is debriefing?
300
This is the action you should take when the doorbell rings at 175 College St. at 5:30pm and all appointments are complete for the day.
What is, do not open the door unless you are expecting someone.
300
This is the ROP that addresses these 4 elements: Before initial contact with the client or their environment; before a clean/aseptic procedure, after body fluid exposure risk; after touching a client or their environment
What are the moments for hand hygiene?
300
This is the number you dial when a Code White is called at Russell St.
What is 5555?
300
These are the three options if a client demonstrates a medical emergency need and requires transportation to a non-CAMH hospital.
What are – taxi with staff escort, transport with their family, or ambulance?
300
These are the two factors implicit in non-verbal communication that are important to remember when using de-escalation techniques.
What are body language and respecting personal space?
400
In the event of an emergency at Russell St., this number must be dialed to report the issue.
What is 5555?
400
This is the policy that demonstrates CAMH’s commitment to providing a working environment free of violence.
What is the Workplace Violence Prevention Program policy?
400
Absent without leave, wandering, or otherwise missing persons are the focus of this CAMH policy.
What is Code Yellow?
400
This is the course of action if a client at 175 College St. requires psychiatric emergency services and is unwilling to attend with a staff escort.
What is calling 911?
400
This is the name of the approach taken to support the intervention leader of a de-escalation situation where staff stand behind him or her, not beside or in front.
What is “triangulation”?
500
In the event of an emergency at 455 Spadina or 175 College St., this number should be called to report the issue.
What is 911?
500
These are the time points when the specific need of clients at risk for falls are addressed.
What are upon admission and an ongoing basis?
500
Some responsibilities of this code white role include: being the first on the scene, assessing the immediate situation, intervening, only staff to communicate directly with the client.
What is the intervention leader?
500
Except in life threatening emergencies, this is the action that should be taken before initiating an inter-facility patient transfer.
What is contacting the Provincial Transfer Authorization Centre (PTAC)?
500
This is the full title of the training with the acronym “PMAB”.
What is The Prevention and Management of Aggressive Behaviour?