Prime Share
Custom Share
Smart Steps Savings
Money Markets
CDs
100

What does the $5 deposit into the prime share do?

Establishes membership

100

What are the requirements to open a custom share?

Must be a member (have a prime share)

100

How many smart steps can a member have?

One per social

100

How often do money market and money market plus accounts pay dividends?

Monthly

100

What is the minimum capital required to open a CD?

$100 for minors, $500 for adults

200

What minimum Average Daily Balance must be maintained for dividends?

$100

200

How many custom shares can a member have on one member number?

19

200

What type of tier structure applies to the smart steps savings? And what does it mean?

Reverse Tier Savings - The lower the balance the higher the rate

200

What is the minimum ADB to earn dividends?

$2500 for money market, $10000 for money market plus

200

What is the penalty for early closure of s 20-month CD?

180 Days of dividends

300

How often are dividends paid?

Quarterly

300

What feature allows for members to save for different goals?

They can personalise the account name

300

How often are dividends paid?

Monthly

300

What feature do many institutions offer on money market accounts that Chartway does not?

Checks

300

On a 12-Month No-Penalty CD, what does the no penalty mean and how does it affect early closure?

A member can either make one partial withdrawal or close the CD without penalty. If they make one partial w/d they then cannot close early without penalty.

400

Three conditions must be met for a prime share to be considered inactive. What are they?

1. ADB of less than $200

2. No transactional activity for 12 months

3. No other qualifying products

400

A member can open a custom share through 4 different channels, what are they?

1. In Branch

2. By Phone (MSC)

3. Video Banking

4. Online at Chartway.com

400

How is the dividend calculated?

Average Daily Balance

400

Members can earn a relationship bonus rate on a money market plus account. How do they qualify?

A personal or business checking account under the same member number. It is a bump of 0.25%

400

If a member needs to access some funds from their CD early, what are their options?

1. Early withdraw (potential penalty)

2. Withdraw dividends (penalty free)

500

What are 3 of the qualifying products that allow a prime share to avoid the $4 inactivity fee?

See Albert (There's 10)

500

How many online transfers can a member do out of their custom share?

Unlimited! Since 2020 we do not apply Regulation D

500

Who is a smart steps savings account going to benefit the most?

Individuals with lower balances sat in their savings

500

What is the highest rate offered in our money market accounts?

Money Market is 0.6%

Money Market plus is 4.15%

500

There are a few exceptions to the penalty for early closure. Name 2.

1. No Penalty CD

2. Withdrawals following the death of a member

3. Withdrawals following determination of incompetence

4. In the event it is an IRA CD and it's within 7 days of opening