Credit Me This!
Card Me That!
Card Me That!
CFC & RD
Merchant, Find Me a Solution!
Loans/Lines...
They Blow My Mind!
They Blow My Mind!
SBB...??
100
This number is entered on applications for your branch to receive credit
What is a BUSINESS Cost Center?
Richmond Heights: 3771 – Fred Hulsey
Tower Grove: 3769 – Sherrick Young
Chippewa: 3765 – Ashraf Afsari
U City: 3774 – Melissa Smith
Met Square: 3767 - Marlene Ellison
Vandeventer (Chouteau): 3766 - Kimberlee Lackland
100
This is the only bill pay option available at Commerce Bank
What is CashFlow Complete?
100
The name of your Merchant Service Rep
Who is Christina Farrow?
100
The minimum credit score of a qualified loan applicant with Commerce Bank
What is 700?
100
SBB stands for this
What is Small Business Banking?
aka
STRAIGHT BOUT our BUSINESS!! lol jk jk
200
This person is added to applications in order to assist with getting information on the back end and seeing the process through to approval
Who is the Small Business Specialist?
(Primary: Banker/BM, Secondary: SBB Specialist, Tertiary: Merchant Rep)
200
This option is great for small business customers visiting the bank at least once per week or has deposits with greater than 20 checks per deposit
What is remote deposit?
200
The names of the two solutions we offer to meet our clients merchant needs
What is Clover and Hyfin?
200
The minimum loan amount for a Small Business Specialist to submit
What is $25,000?
200
This hub holds all credit card/loan/remote deposit applications, information sheets for clients, and guides for internal employees surrounding small business
What is Small Business Central?
300
This business entity you cannot submit an online application for
What is a non-profit organization?
300
The number of packages available for clients who are interested in CashFlow Complete
What is 4?
1. Basic
2. Deluxe Invoicing
3. Deluxe Bill Pay
4. Premium Bill Pay & Invoicing
300
The different ways we send a referral to the Merchant Rep
What is...
1. Send email with detailed client information, CC'ing the SBB rep.
2. Via the merchant rep's scheduling assistant.
300
The percentage that needs to be brought to the table when purchasing Commercial Real Estate (CRE). Some may call it a down payment
What is 20%?
300
The system used to track sales calls, opportunities, and activity for small business clients
What is Insight360 (aka i360)?
400
The number of times a signature is needed on paper applications for businesses
What is 4 times?
1. Account Agreement
2. Certificate of Authority
3. Personal Guarantee
4. Certification of Beneficial Ownership
400
This is the monthly fee for a client using remote deposit
What is $15 or $30, depending on the account?
400
The different ways we can process cards
What is via...
1. Virtual terminals
2. Mobile payments
3. E-commerce/website payments
400
The typical amount of time it takes to process a loan from start all the way through to close
What is at least 45 days?
400
This new incentive is being offered at the branch level to Branch Managers and Bankers for what specific category
What is the new loan incentive?
Any loan closed over $250k, the referring BM or Banker receives a 1% incentive!
500
This section was once optional but now is required on all applications
What is the Employee Cardholder section?
500
This is the best time to enroll someone into CashFlow Complete
What is when helping them to log into online banking for the first time?
500
The most important thing to ask for when speaking with a client that is already processing with another merchant
What are their statements?
(Preferably, the last 3 months!)
500
Different forms of collateral used to secure a loan or line of credit
What is...
1. Cash!!!
2. Real estate (primary residence or investment property)
3. ABA (All Business Assets)
4. Investments
5. The vehicle, equipment, or building itself **
500
This is a BLUE CHIP for Commerce and all areas of the bank are focusing on growing this space in order to move Commerce Bank up in growth
What is SMALL BUSINSS BANKING!