Front End/Registration
Clinical/VFC
Operations/Enrollment
Who Do You Call?
Where Do You Find?
100

This should be confirmed before beginning a student's registration to prevent duplicate or incorrect records

What are the student's correct spelling of full name and date of birth?

100

A vaccine refrigerator temperature that falls outside the approved range is known as this

What is a temperature excursion?

100

Name one type of health service commonly provided by an SBHC

What are physicals, sick visits, immunizations, behavioral health, reproductive health, etc.?

100

You have a question about student registration, demographic corrections, duplicate records, or the photo registration process

Who is Jezena Moran Henry or the Registration Supervisor?

100

This shared location contains the updated PPL lists used for student outreach

What is OneDrive?

200

These details should be reviewed and updated when registering a student, especially if the information has changed

What are the student's demographics and contact information?

200

Vaccines affected by possible temperature excursion should be labeled this and separated until guidance is received

What is "Do Not Use"?

200

Enrollment and Utilization percentage goal for the SBHP

What is 75% Enrollment and 70% Utilization?

200

You have a clinical question involving provider practice, treatment, or clinical decision-making

Who is Dr. Jessica Davis or the Medical Director?

200

Staff can locate assigned organizational training and required learning modules here

Career Journey Homepage

300

You add this date the Determination date on an FPBP application

What is Date of Service?

300

This equipment must remain secured to prevent unauthorized access to vaccines

What is the vaccine refrigerator or storage unit?

300

This list helps identify students who may be eligible may be eligible for services but still need outreach or enrollment follow-up

What is the PPL list?

300

You identify a regulatory, patient safety, risk, or compliance concern

Who is Anna Chu or the Risk and Regulatory lead?

300

Staff can find their recorded work hours, schedule information, and timekeeping details in this system

What is Kronos?

400

This registration step helps staff correctly identify the student and reduces the risk of selecting the wrong chart

What is the student photo registration process?

400

Clinical supplies such as OraQuick kits must be stored according to these instructions

What are the manufacturer's storage instructions and organizational policy?

400

This document outlines who to contact for emergencies, daily operations, and outreach

What is the Principal Collaborative Protocols?

400

You have a VFC vaccine storage, temperature excursion, or DOHMH reporting question

Who is Vincent Tam or the designated DOHMH VFC contact?

400

Site-specific telephone numbers, extensions, security contacts, and clinical contact information can be found on this tool

What is the site card?

500

How do we verify an MCD number when a SS number is provided on the consent form

What is payor website ePaces

500

This CDC training module is required for staff involved in vaccine storage and handling

What is You Call The Shots, Module 10?

500

Name 6 different types of outreach that we do

What are classroom presentations, tabling, parent workshops, school events, flyers, etc.?

500

You have a question involving Medical Associate staffing, clinical readiness, site workflow, or nursing operations

Who is Dr. Joy Antonia Johnson or Nursing Leadership?

500

Current approved procedures should be verified in this location instead of relying on an old printed copy or memory

What is the organization's approved policy and procedure repository?