CTK
When is the first day of school?
August 20th
What are some examples of filler words?
Um, uh, hmmm, clicking tongue, etc.
This number corresponds with "exceeds expectations" in terms of feedback.
4
Demonstrating dedication to delivering exceptional guest service
Finish this phrase
"Christ the King go forth"
Set the world on fire
What time does 1st period begin?
7:40 a.m.
What are some good examples of body posture?
standing up straight, not jittering, intentional hand motions,
This is Step 1 in solving a problem.
"Identify the Problem?"
Putting yourself in someone else's shoes to think about how they feel in the moment.
Empathy
Finish this phrase
St. Ignatius
Pray for us
What is the name of the principal?
Ms. Olson
What percentage of our message is through our body language
55%
What is it called to view challenges as opportunities to learn
growth mindset
expertise of an industry, location, or customers to enhance guest experience
knowledge
What is it called when we come together to pray and reflect at CTK?
Examen
For Professional Communications class on Day 1 what was our grad @ grad for that day?
Loving
How long should an elevator pitch be?
2-3 minutes
Networking
providing customized experience that is tailored to a guest's specific needs or preferences
personalization
What percentage of information do we lose usually on a given day?
70%
allowing your "human side" and individuality to impact guest interactions.
personality
How much more information and knowledge can we retain in a given day through practice?
80%