Athena
Scheduling
SCHC Roles
Appointment Abbreviations
Things You Should Know
100

Three patient statues

What is inactive, prospective, and active?

100

Patient's balance restriction amount

What is $500?

100

Finds patient resources and completes advance care planning.

What is a social worker?

100

TelH

What is a Telehealth visit?

100

SCHC Owner

Who is Scott Middleton?

200

Dialysis days, time and contact preferences, patient's attending provider

What is the alert box?

200

Home providers are booked and patient needs to be seen.

What is a Telehealth Visit?

200

Responsible for a provider's productivity. 

What is a scheduler?

200

TPL

What is a Telemed Palliative visit?

200
Name the Vice President of Acute Care Services.

Who is David Teachey?

300

Two forms of communication in Athena.

What is a patient case and Athena text?

300

Tracks when a patient needs to be seen.

What is a Tickler?

300

Data entry for potential patients.

What is a referral coordinator?

300

TP

What is a Telemed Psych visit?

300

Number of Main Street Physician's Clinics.

What is 8?

400

Notification of patient in the hospital.

What is make patient prospective and create hospital workflow?

400

Patient's address, patient's best contact number, and reason for visit.

What is an appointment note?

400

Appointment confirmations, orders, communication with providers.

What is a medical assistant?

400

SD15

What is a Same Day Sick visit?

400

Name the Senior Vice Presidents over SCHC.

Who is Jason Taylor and Matt Whitehead?

500

Review profiles, review records, and submit

What is patient record sharing?

500

Find who scheduled, edited, cancelled, checked-in, and checked-out a visit.

What is the audit history?

500

Creating patient cases to document the incoming calls, utilizing ALL resources to transfer calls, and provide the best person to resolve the callers concerns.

What is a patient advocate?

500

TMHF

What is a Telemed mental health follow-up?

500

Name all the regional vice presidents (RVPs)

Who is Rabi Brunson (Beaufort), Ambra McGuinn (Charleston), Page Spivey (Grandstrand & Pee Dee), Jay Pruitt (Grandstrand & Pee Dee), Veronica McMahon (Midlands), Jennifer Kistler (Midlands), Hunter Veal (Piedmont), Cindy James (Upstate)