Fill in the blanks
In the cluster widget of Multiview you might see different _________________.
links to clusters
True or false?
When using the scuba commonalities tool, we further investigate accounts in the admin tool if there is a 60% or greater overlap.
False
We investigate if there is a 50% or greater overlap.
What are the 3 tools we use in this workflow?
SRT
Admin tool
Commonalities tool
(Oooops, you got to select a player to give your points to)
Once you are on the 'scuba commonalities' page, what do you do next?
Click on the 'insubs' tab
This Scam GTL queue will be used to ________________ our existing scam labelling, enforcement, and appeals workflows are.
determine how accurate
True or false?
Scam GTL is a double review workflow.
False
This is a single review workflow.
(Hooray! You get double the points)
What does E2EE stand for?
End-to-end encryption
(Wink! You get to take someone's points)
In layer 2 of the decision tree, what will you label if the reported message states:
'We are happy to have received your bank account details, we'll contact you shortly'
Yes
There's evidence in the reported messages that they have received a user's financial information.
To label a scammer, use your expertise to determine if the account is a scam, or not scam account. Reference section X for what tools you can ________ to make this decision.
leverage
True or false?
The account status, plays an important part in determining if an account displays scammy behaviours.
False
The account status is not important as we are not routing the tickets in this workflow
What are the 2 methods to leverage admin tool and multi-view for scammy signals:
1) Address book fan out
2) Clusters
If you're suspicious an account , but you aren't completely confident after investigating in Admin Tool and Multiview, you should label the job as?
Not a scammer
Select any of the signals that helped you make your decision that this account is a scam account. The purpose of this question is for us to best understand which signals can be used for determining scam behaviour. Click _________.
Done
(Teehee, you have to split your points with you and a fellow friend)
True or false?
When exploring clusters that appear in a ticket, you do not need to check through all the clusters that appear?
True
You just need to check a few to ensure that the cluster's aim (ie reported msg, biz name etc) justifies why the cluster is scammy
What scam is present in the following reported message;
"Contact me for job vacancies. We have job ranging from part-time to work from home. 100-200 payout per day.
Malware compromised scam
If the scuba commonalities tool shows 100 accounts, what do you do to only display the ones you want to see?