Amazon & Google Scams
This type of email claims there’s an urgent problem with your Amazon account and asks you to click a suspicious link to confirm personal details.
What is a phishing email?
A phone call that sounds like a loved one asking for emergency money may be created using technology that clones people’s voices. This is called ____
What is AI voice cloning?
Before clicking on a link in an email, it’s wise to pause and do this to check if the URL leads to a legitimate website.
What is hover over (or tap and hold) the link to preview the URL
A phone call claiming you’ve ‘won a big prize’ but first need to pay a processing fee or provide bank details is an example of this type of scheme.
What is a lottery or sweepstakes scam?
You receive a text claiming your Amazon package can’t be delivered and instructing you to ‘update your address’ by clicking a strange link. This scam-by-text is called ____
What is smishing
A video that appears to show a public figure or friend saying things they never actually said is a result of this advanced manipulation technique.
What is a deepfake?
This extra security step requires a second factor, like a texted code, when signing in to an account, making it harder for scammers to hack
What is two-factor authentication (2FA)?
A con artist posing as a government official who threatens you with arrest unless you pay immediately will often request payment via untraceable methods like gift cards or wire transfers. These are signs of this type of scam.
What is a government impersonation scam?
Scammers use slightly altered email addresses like support@amaz0n.com (with a zero) to trick recipients into thinking they’re from a legitimate source. This is an example of ____
What is email spoofing?
If you receive a call from someone claiming to be a grandchild in trouble, you should do this specific action before sending money or personal info.
What is call them back directly on a known number or verify through another family member?
Rather than writing passwords on sticky notes or saving them in your browser, it’s safer to use this type of tool to store and manage all your login credentials.
What is a password manager?
An email claiming you’ve inherited a large sum from overseas, requiring ‘transfer fees’ up front, is commonly known as this classic fraud
What is the Nigerian prince scam (or 419 scam)?
These two methods of contact—often demanding personal or financial info—are immediate red flags if they claim to be from Amazon or Google and arrive unexpectedly
What are unsolicited texts and emails?
When criminals use cutting-edge machine learning to make more convincing phishing emails, texts, or calls, it’s referred to as this kind of scamming
What is AI-driven scamming
Regularly updating your phone, computer, and apps is important because these updates often contain ____ that fix security vulnerabilities.
What are security patches?
A utility scammer may claim your gas or electricity will be shut off unless you pay immediately. However, legitimate utility companies usually provide this first before shutting anything off.
What is an official (written) notice or a formal warning?
If you suspect an email from Google is fake, do not click any links. Instead, take this action to confirm its authenticity.
What is go to Google’s official website or contact official support directly?
You might see social media accounts or chatbots impersonating real people, using automated conversation technology. This technology is commonly known as ____
What is artificial intelligence (AI) or natural language processing (NLP)?”
Before donating or disposing of your old laptop or phone, be sure to do this to ensure personal information isn’t recoverable.
What is wipe or factory-reset the device (or physically destroy the hard drive)?
You see a popup claiming your computer is infected with a virus and instructing you to ‘call tech support immediately.’ This is a hallmark of which type of scam?
What is a tech support scam?