Communities
This program is available in all of our communities.
What is the Shine program?
The Aston Garden brand.
What is the first DSL community to be built?
The number of your specific phone line.
What is a station ID?
24/7 nursing is an example of this type of program.
What is Dimensions?
The adult child of a prospective resident.
Who is an Influencer?
These communities new leads will be the first three to transition to the SCC.
What is Discovery Commons at College Park, Caruth Haven, and Hidden Meadows?
Richard Hutchinson
Who is the CEO of Discovery Senior Living?
The function you use to warm transfer a caller to the community and provide an introduction.
What is the conference function?
An overnight stay at a community for prospective residents.
What is the Be Our Guest program?
The media source for a campaign.
What is the Source?
This is the state that houses the most communities.
What is Florida?
A person who conducts in person tours.
Who is a Senior Lifestyle Counselor?
30 seconds
What is the amount of time allotted for ACW?
All day dining can also be referred as this program.
What is Sensations>
Information that must be captured in notes.
What is hobbies and interests?
This is a great way for seniors to regain strength before ultimately returning to health in the comfort of their own home.
What is Respite Care?
A specialized Senior work out program.
What is Fit Camp?
The outcome of the call selections.
What is a disposition code?
The ability to move from IL to Al to MC.
What is Aging in Place?
The contact data that must be captured during a call.
What is a phone number, addresses, and email address?
The name for assisted living in PA and GA.
What is Personal Care?
Name of all seven pillars of excellence.
What is TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.
A place on the agent dashboard where you can find phone contacts.
What is the address book?
Catching a shuttle ride to local restaurants and shops.
What is Connections?
This is what you do prior to entering a new lead into Vitals.
What is search by name to ensure they are a first time caller?