Title 1
A team manager explains the task’s rules, guidelines, and expectations to the employees before the task is assigned in the workplace. What key skill from an effective leader is being shown?
A. communication
B. feedback
C. leadership
D. active listening
A. communication
A team member finishes their work before the due date in a timely manner and efficiently. What is being shown by the employee?
A. dependability
B. team work
C. collaboration
D. fairness
A. dependability
A manager provides the employees with the necessary directions, equipment, and support to successfully complete a task. What is this an example of?
A. team support
B. competition
C. collaboration
D. accountability
A. team support
Two employees disagree on what way is the best approach to complete a task, but they discuss a potential solution in a calm manner. What are the two employees showing?
A. conflict resolution
B. communication
C. dependability
D. criticism
A. conflict resolution
An employee admits that they made a mistake and they work to fix it for the next time. Which of the following is being shown here?
A. weakness
B. accountability
C. ignorance
D. avoidance
B. accountability
A team member helping their co-workers to complete a task through communication and working towards a common goal of the team’s success. Which of the following is best described in the situation?
A. trust
B. collaboration
C. communication
D. brainstorming
B. collaboration
A manager makes every effort to ensure that everyone feels included in a team decision, and they would ask everyone their opinions. What skill is the manager most likely showing?
A. communication
B. ignorance
C. respect
D. fairness
D. fairness
A team works through and provides a solution to a disagreement that everyone is happy with. What skills does this show?
A. trust
B. dependability
C. team work
D. leadership
C. team work
A manager gives advice to an employee on how to improve their performance and work ethic without being rude about it. What skill is being shown in the manager?
A. excessive criticism
B. ignorance
C. constructive feedback
D. punishments
C. constructive feedback
A team sets a goal to work towards and they work on ways to achieve that goal. What skill is being developed in this situation?
A. individuality
B. trust
C. shared goal
D. leadership
C. shared goal
A senior employee decides to help other workers since they are struggling, handles team challenges, resolves team conflicts, and takes initiative on tasks. What is being displayed in the employee.
A. organization
B. helpfulness
C. promotion
D. leadership
D. leadership
When an assignment is given to the team, the employee divides the tasks based on what each person is good at and their skills in that area. What is this showing an example of?
A. future planning
B. effective teamwork
C. organization
D. competition
B. effective teamwork
A manager ignores their employees and the overall work morale drops? What happens because of this?
A. increased team work
B. productivity
C. negative work environment
D. supportive influence
C. negative work environment
If a team member asks a question when they do not understand the task’s directions, what quality is being highlighted?
A. organization
B. communication
C. independance
D. ignorance
B. communication
An employee is constantly showing up late to work, misses task deadlines, and turns in uncompleted work. What does this create in the future?
A. increased team work
B. leadership
C. conflict avoidance
D. lack of dependability
D. lack of dependability
A manager helps out and guides a new employee around the workplace, assists them with understanding tasks, and checking on them throughout the day. What is this an example of?
A. mentoring
B. leader
C. team work
D. training
A. mentoring
An employee has an open mind to new ideas and does not mind trying new methods suggested by someone else. What quality does this employee show?
A. leadership
B. team work
C. flexibility
D. accountability
C. flexibility
A manager notices that an employee did a great job on a task and praises their work in front of the entire team as an example. What is this an example of?
A. ignorance
B. recognition
C. criticism
D. evaluation
B. recognition
A manager keeps track of all assigned task’s deadlines and ensures that they are completed by that date. What skill is the manager showing?
A. accountability
B. flexibility
C. accomadation
D. leadership
A. accountability
During a team meeting, one team member interrupts others in the conversation and ignores everyone else’s opinions. What type of leadership quality is being demonstrated?
A. control
B. ignorance
C. lack of respect
D. productivity
C. lack of respect
An employee listens carefully to the manager without interrupting them, responds respectfully, and asks any questions to clear confusion. What skill is the employee using?
A. isolation
B. active listening
C. working
D. communication
B. active listening
A team fails to communicate with each other and misses the opportunity to turn in the work on time. What led them to fail and miss the deadline?
A. team work
B. communication
C. leadership
D. organization
B. communication
A manager not only completes tasks in a timely manner but they also abide by the same rules and regulations as employees do. Which of the following is the manager displaying?
A. authority
B. team work
C. dependability
D. leading by example
D. leading by example
A team member refuses to work with anyone and they insist on doing everything their way and alone. What trait is this an example of?
A. ignorance
B. conflict
C. isolation
D. poor collaboration
D. poor collaboration
A manager stays calm and focused on the task at hand during a stressful situation in the workplace. Which of the following best describes the skill shown?
A. control of emotions
B. individuality
C. ignorance
D. calm
A. control of emotions