Misc.
The cancellation policy applies to all patients except ones with what 2 insurances?
What is Kaiser and triwest?
This is the "Source of Truth" when searching provider availability.
What is Click Locate?
Typically MM appointments are this long
What is 60 mins?
These are the 5 key points to chart when scheduling a live call.
What is demographics, status, client defined, pharmacy, relations/roles?
Cancelled appts are initiated by 1 of these 3 groups.
From this day forward, patients are required to be seen in person for their initial consult.
What is May 12th?
What is a green "Y"?
Typically the adolescent NP consult appts are this long.
What is 90 mins?
We use this when the demographics are not collected during the call.
What is default information.
This appointment will remain on the schedule after it has been cancelled and will be highlighted in purple.
What is an appointment cancelled less than 48 hours?
What is provider out of Office?
This is typically the new patient max.
What is 5?
This provider runs the program for Reproduction Pyschiatry.
Who is Dr. Olsumini (Simni) Bamgbose
These blocks are typically used for new patient appointments for newer providers.
What are yellow blocks?
This is where you charge or waive a cancellation fee.
What is no-show/ late cancel box?
This is the team specializing in verifying insurance coverage.
Who is BI?
We know a provider is accepting new ADHD patients if they are green in which 2 columns in Click Locate?
What are the ADHD and E&M columns?
These providers use their own event types for OCD MM.
Who is Dr. Vidrine and NP Marks?
This is optional to send to the pt once they are scheduled, which includes NP appt information and a link to create their patient portal.
What is the confirmation/ Welcome email?
We select this when cancelling an appt initiated more than 48 hours.
What is the cancelled radio button?
Tis is a prescription nasal spray for treatment resistant depression.
What is ESKetamine?
This tool can be used to determine which providers are in office at what location on specific days.
What is the "Who is where" tool?
We schedule an ____ appt for a np seeking MM who has already been diagnosed with ADHD.
What is in person?
This is the duration of scheduling a reoccurring therapy appt.
What is 6 months?
This goes in the description box when cancelling an appt with less than 48 hours/
What is last and first name, ins.. LC (late cancel), charged (of not fee waived), initials?