Vista
Access and Verify Code
What is how you log into VistA?
What are tabs?
Right click on Patient Information
What is bring up the Veteran's special needs and preferences?
2 days
What is how many days we have to make our first scheduling attempt?
speak while smilling
What is how to cheer up your voice?
Changing Demographic Information, looking at Clinic Grids, rescheduling consults, and running reports
What are thing you can do in Vista?
First initial of last name and last 4 of SSN
Last name, First Name
What are ways to bring up Veteran's Chart?
The location you find appointment Requests
What is the Request Management Grid?
1 call/ 1 letter
What is how many contact attempts to schedule an appointment?
Negotiating with the Veteran
What is how we schedule an appointment?
^AM
File > New Patient>
What is how to change Veterans in CPRS?
RTC, Consults, PtSch and Appt
What are types of requests?
Blind Scheduling is ________
What is Prohibited?
Audiology, Podiatry, and Optometry
What is direct scheduling clinics?
PtCSch is how it is known today.
What is Recall?
Used to determine eligibility on new patient consults
What is the Decision Support Tool (DST)
Clinic Schedules comprise this item
What is a Resource?
14 days
What us how long after the letter is sent before disposition an Request or Discontinue a Consult?
Schedulers
What is the Face of the VA
______ Auto rebook a cancelled appointment.
What is Never?
RTC, Radiology orders, Lab Orders, Procedure (EKG) Orders
What is Things you find in the Order Tabs?
Day, Month and Timeline
No-Show
What is done at the end of the day when a Veteran does not show up for an appointment?
When a Veteran arrives or before they leave
What is Check in or Check out