Chapter 1
The September 11, 2001 attacks prompted a response to increase security by establishing what?
Transportation Security Administration (TSA)
This is defined as getting things done through others.
Management
What are the 4 classifications of consumer goods?
Convenience, shopping, specialty, and unsought goods.
Name 5 business expenses
Rent, utilities, taxes, office supplies, labor, etc.
”This drink; I like it. _______!” -Thor
ANOTHA!
The NTSB reports to this group of people.
Congress
3 sources of poor time management
Various answers (I.e. Procrastination, Delays, Too many meetings, etc.)
When practicing marketing, it is important to have this to minimize the total cost
A budget
What is the equation for the profit to sales ratio
Net Profit / Net sales = %
You could not live with your own failure. Where did that bring you? _____________________. -Thanos
Back to me.
How many Air Route Traffic Control Centers (ARTCCs) are keeping track of all IFR flights in the United States?
21
What are the 3 types of Leaders?
Authoritarian, Participative, and Delegative
What is a huge and terrifying thing that can dramatically affect the market trends in aviation?
Terrorism
How can a business improve cash flow lags?
Various answers (i.e. Offer memberships paid in advanced before service, require on the spot payments, have larger upfront payments, etc.)
“I know who I am. I'm the ____ playin' the ____, disguised as another ____!” -Kirk Lazarus
Dude, Dude, & Dude
This act permitted airlines to no longer be required to serve unprofitable locations.
The Airline Deregulation Act of 1978
What are the 4 functions of management?
Planning, Organizing, Directing & Coordinating, and Controlling
The 4 Ps of marketing
Product, Price, Place, Promotion
What are 4 profit objectives?
maximization, satisfactory, non-monetary, Hobby, and social responsibility.
”I’m not just sure, Butters. I’m _____________.” -Eric Cartman
HIV-Positive
Because of the growth, expansion, and public awareness of commercial aviation over the years, this much of the US population has flown at least once as of 2017.
88%
Name all the common managerial errors
Failure to anticipate trends, lack of priorities, indecisiveness, poor time management, poor communication, lack of accountability/ethics, failure to support company policy, failure to acknowledge work styles, failure to focus of profit, failure to recognize the needs people fulfill by working, AND failure to set standards
This is the process of reminding existing/new customers of what a business has to offer
Promotion
Define “Cash Flow”
“Listen guys, I've got two jobs. I work here, and I have another job at Bed, Bath, and Beyond. I'm doing it to put a kid through NYU, so he can explore his___________ and ___________.” -Captain Gene Mauch
bisexuality and become a DJ.