Phone Etiquette
Before greeting the caller, you should wear a _______
smile
A shoulderless, sleeveless women's garment that wraps around the upper torso is called ___________ ___________
tube top
The state of going regularly to or being present at a place.
attendance
Keep your desk organized, filing, record-keeping, and inventory are all elements of ___________ ___________
physical organization
Multi tasking while speaking on the phone is considered a __________
distraction
Another name for spandex pants
leggings
Displays loyalty, honesty, dependability, reliability, initiative, and self-control.
character
“If you fail to plan, you plan to fail.”
planning
Announcing your name when you answer the phone is considered as a _______
greeting
Wearing a belt will prevent your pants from __________
sagging
Unsolicited cussing, swearing, verbal threats, unwelcome name-calling is called_____________
inappropriate language
Freedom from harm or danger
safety
Never eat while speaking. This is considered as being _______
rude
They are worn at the beach or for weekend errands
flip flops
Deals properly with diversity, shows understanding and tolerance.
respect
It is reflected in a person's behavior.
attitude