Scientific Management theory

History

100

What was the goal of scientific management?

To improve industrial efficiency through the application of scientific methods.

200

Who developed the scientific management theory and when?

Fredrick Winslow Taylor

1880-1890

300

Which type of management approach is scientific management?

Classical management

Characteristics

100

How does scientific management work?

It involves breaking down tasks into smaller parts, finding the most efficient way to perform each task, and training workers to follow these methods.

200

Name 3 limitations to the theory.

• Workers are not treated humanely, the only focus is productivity and efficiency 

• Don’t consider the concern for the emotional or psychological well-being of employees 

• Only focuses on one type of skill; other skills of employees are not considered 

• Too much focus on performance based on time can demotivate employees

• The theory requires a lot of money, making it an expensive system, as work studies, planning departments, training workers, and standardization requires more money 

• Not effective for teams and groups, leading workers to be treated unfairly or overworked, which may cause conflicts

300

Name 3 key characteristics of the theory and describe them.

• Time and Motion Studies

• Division of Labor

• Standardization of Tools and Equipment

• Scientific Selection and Training

• Mental Revolution

Real-World Examples

100

What were the three real-world examples mentioned in the presentation? 

Ford, McDonalds and Amazon

200

In which part of their business does Amazon commonly use scientific management theory?

In the warehouses (warehouse workers follow precise scanning, packing, and labelling protocols).

300

What is an example of a business using the scientific management theory that is NOT covered in the presentation? Explain how they use this method.

FedEx, UPS, Apple, most large fast food chains and more.