Culinary Arts
What is the first thing you should do before you start working with food?
Wash your hands
What is an IEP?
Individualized Education Program (IEP)
a legal document that outlines a public school child's educational needs and the services and supports they will receive if they are eligible for special education
Name 3 things you should do when greeting guests.
Smile, say hello, make eye contact, welcome them, ask them if they need assistance, etc.
Microsoft Excel is commonly used for
Spreadsheets
___________________ is the use of emails and web pages to lure people into revealing their account numbers, logins or passwords.
Phishing
To tell if the cupcakes are finished you use a __________________
Toothpick
Every care giver should have training in _______________________
CPR/First Aid
What is the best way to handle an angry customer?
Listen actively, show empathy, and remain calm
Jason has been asked to create a presentation to show at the next meeting. Which software application would he use?
PowerPoint/Google Slides
What does the word "hardware" refer to?
The physical parts of a computer.
Why is it important to cut food into uniformly sized pieces?
Even cooking
The term ______________ is often used as a designation for services designed for students with disabilities.
Special Education
If you were unable to answer the customer's question, query, or problem, and you already exhausted all your available resources what should you do next?
Place the customer on hold properly and let your supervisor take over the call.
A ribbon refers to:
a screen element that displays buttons for accessing Office functions.
The purpose of having a portfolio for school is:
To have an organized way of recording and organizing projects and accomplishments for professional purposes.
What is the first thing you should do before you start working with food?
Separated
Imagine that you are a teacher in a preschool. There are about 4-5-years old children in your classroom. List three things/activities that you could organize to engage them meaningfully.
Answers vary!
What are some signs of active listening? Name 3.
Answers vary, but: nodding, eye contact, " I see", "uhuh", "hmmm", asking and repeating to show your understanding,
What is the Microsoft Office Program used to create professional looking publications (flyers, brochures, business cards)?
MS Publisher
Pressing the computer keys "CTRL" and "V" at the same time create which function?
Paste
Which group of individuals has a higher risk of foodborne illness?
Elderly, children, immunocompromised
Toddlers begin toilet training when they are
Physically and emotionally ready!
The business's main goal of providing customer service is
To keep customers coming back
Which of the following would you select to find pre-drawn artwork, photos, animations and sound clips that you can insert into your files?
Clip Art
A computer program (set of computer instructions), that coordinates all the activities of computer hardware such as memory, storage devices, and printers, and provides the capability for you to communicate with the computer.
Operating System (OS)