Intro to Communication
_________ communication is with oneself using internalized vocalization or reflective thinking.
What is....
Intrapersonal
(see Forms of Communications, CH. 1)
What are the three main parts of the perceptual process?
True or False: Verbal communication is more credible than nonverbal communication.
False
________ represents the nonverbal aspects (haptics, kinesics, chronemic, etc) of a verbal message.
What is...
Paralanguage or Vocalics
__________ refers to the process of pairing outwardly visible positive listening behaviors with positive cognitive listening practices.
What is...
Active Listening
What is the difference between encoding and decoding?
What is...
encoding is turning communication into thought and ideas. decoding is turning thoughts and ideas into communication.
(see CH. 1, Communication Process)
True or False: All stereotypes are negative and we form them intentionally.
What is...
FALSE
A __________ is something that stands in for or
represents something else. (emojis, signs, etc)
What is a...
Symbol
The handshake greeting at the beginning of a job interview is an example of __________.
What is...
Haptics
What steps comprise the listening process?
What is...
Receiving, Interpreting, Recalling, and Responding
What is the difference between denotation and connotation?
Denotations refer to dictionary meaning, while connotations refer to personal meaning.
When I ask you to "tell me who you are", I am asking you to describe your _________.
What is...
self-concept
People don't go to prison, they go to a "correctional facility", and my grandma "is no longer with us, she passed away"....are all examples of ____________.
What is...
Euphemisms are less evocative synonyms for or indirect references to words/ideas that are deemed inappropriate or uncomfortable to discuss normally.
While others were still taking the exam, the teacher hears two students whispering. She gives them a harsh glare and raises her pointer finger to her mouth. What function does this emblem serve?
What is...
Substituting, because the teacher is using nonverbal cues to say "be quiet".
_________ means to "feel into" or "feel with" another person (the deeper version of sympathy).
What is...
Empathy
Which model of communication describes communication as a process in which
communicators generate social realities within social, relational, and cultural contexts?
Transactional Model
(see CH 1, the different models of communication)
Alex wants to ask Nicole out on a date. He has had his share of rejection and is pretty sure Nicole will also reject him. So, when he sees her, he holds his head low, stuffs his hands in his pockets, avoids eye contact, and mumbles "I know you'll say no, but do you think we could go out sometime?" -- And she rejects him.
Which thought and action pattern explains why this happened?
What is...
Self-Fulfilling Prophecy
What three things make up the Triangle of Meaning?
What is...
Thought, Symbol, and Referent
When Gina gets home, her roommate reveals that she just found about her 2-year long boyfriend cheated on her. Gina's jaw drops open and her hand flies to her mouth. Gina used _________ (a type of nonverbal) to show how shocked she is.
What is...
Kinesics or gestures
While teaching I explain the definition of a word, and later in the class I ask the class to tell the definition again. What part(s) of the listening process am I relying on the class to use?
What is...
Recall and/or Responding
Noise is anything that interferes
with a message being sent between participants in a communication encounter.
What are the two types of noise?
What are...
Environmental and Semantic
Mariah is very grumpy in class. After class, you all talk about why Mariah was grumpy: “I bet she didn’t have coffee this morning” or “she’s probably failing all her classes” or “she didn't get good rest last night.” What are these statements an example of?
What is...
Attribution
“Sit down and take out your notes” and "Do your homework" are examples of a(n)
What is a...
Directive
What makes nonverbal communication more credible than verbal communication? (3 things)
What is...
It is involuntary, ambiguous, and important information is conveyed
Your mom calls you while you are doing a homework assignment and your responses are short and succinct like "Yeah", "Oh really", "That's good", etc.
Which type of bad listening best describes your behavior?
What is...
Pseudolistening is behaving as if you are paying attention to the speaker when you are actually not.