Communication Basics
The person who creates and delivers the information is what part of the communication model?
What is the sender
Our use of this nonverbal channel deals with touch
What is haptics
What is groupthink
The prime determinant of public speaking is?
What is audience analysis
Giving the appearance of listening
What is pseudo-listening
Things that interfere with our ability to send or receive information are what part of the communication model?
Noise
The cues surrounding our language... i.e. anything that comes out of your throat that is not the actual verbal content of the words
What is paralanguage
This group role functions as the person who keeps people on task by setting goals and monitoring the group's progress
What is the expediter
What is impromptu, extemporaneous, memorized, & manuscript
What are the 4 stages of the listening process (RIRR)
Receiving, Interpreting, Recalling, Responding
This is the knowledge of effective and appropriate communication patterns, and the ability to use that knowledge in various communication contexts
What is communication competence
When nonverbal and verbal communication do not match, which one do we tend to believe?
What is nonverbal
Two factors of small group communication that lead to good cohesion (think Greys & John Mulaney)
what are Interdependence and Shared Identity
Before giving his speech, Tyler exposes himself to various public speaking situations in order to decrease his anxiety. This is known as?
The perception process includes selecting, organizing, and one other piece.
What is interpreting
This form of communication occurs via internalized vocalization within oneself.
What is intrapersonal communication
"The tea kettle screamed" is an example of what verbal tactic?
What is personification
What are the 5 stages of group development (Tuckman's Model)
Forming, Storming, Norming, Performing, Adjourning
When Rachel speaks, she does not phrase her words clearly. She is having trouble with this concept
What is articulation
This is the type of listening you would use if a friend was telling you a sad and serious story
What is empathetic listening
This communication model is different than the others, as it does more than just exchange messages; it creates relationships through dialogue.
What is the transactional model
What three factors make up the triangle of meaning
What is Thought, Symbol, Referent
What are the 3 types of group conflict
What is substantive, interpersonal, & procedural
Two types of gestures
What is emphatic and descriptive
This perceptual error says that we attribute the cause of our successes to internal personal factors while attributing our failures to external factors beyond our control
What is fundamental attribution error