Intro Models
Verbal Language
Non-Verbal Language
Perception and Communication
Listening
100

Mention any two forms of communication

Intrapersonal, interpersonal, group, public, mass
100

You are in class with a friend discussing your amazing trip to Italy last summer with study abroad. What property of verbal communication makes this reference to a past event possible?

Displacement 

100

Tim shares a story in class where he uses varying levels of pitch and volume to convey the emotional parts of the narrative. What type of communication is he demonstrating?

Paralanguage

100

What is the first step of the perception process?

Selecting 

100

This type of listening allows you to learn from other people’s experiences and help to take on different perspectives.

Empathetic listening 

200

What is the difference between encoding and decoding?

Encoding-- turning thoughts into messages

Decoding-- turning communication into thoughts

200

The fact that the words we use to describe things do not necessarily correspond with a thing in reality describes what characteristic of language? 

Symbolism 

200

Your friend Beth had to cancel your dinner plans for this evening. You roll your eyes at her while saying, “It’s fine.” What is Beth most likely to believe?

You're annoyed

200

You meet a professor who is white woman, strict, young, and comes from the US. You then believe that all professors look and are like this. What barrier to communication is this an example of?

Stereotype

200

You tell your friend about the bad grade you got on your exam which you are really bummed about. You tell him that you studied for over a week for the exam, but it was really hard. Your friend responds, “At least you didn’t fail! Last week I failed an exam, and it was horrible. I studied for like an hour.” What bad listening practice is this an example of?

Narcissistic listening 

300

Interference with a message being sent between participants in a communication encounter is called x. 

X has types, mention them

Noise

Environmental, semantic

300

What are the three points of the triangle of meaning?

Thought, symbol, referent

300

You walk into an interview and the interviewer shakes your hand firmly and aggressively to show he has the power in the space. What type of nonverbal communication is this an example of? Mention two other types that we've not talked about today

Haptics

B) proxemics, kinesics, vocalics

300

How would you define schemata/schema?

Databases of stored, related information that we use to interpret new experiences.

300

What steps comprise the Listening procedure?

Receiving, interpreting, recalling, and responding

400

What are the models of communication? Explain them in one sentence each 

Transmission/linear, interaction and transactional

400

What are the types of definitions? Explain them 

Denotation refers to definitions that are accepted
by the language group as a whole, or the dictionary definition of a word

Connotation refers to definitions that are based on emotion- or experience-based associations people
have with a word.  

400

Explain what makes nonverbal communication more often credible than verbal communication

It is involuntary, ambiguous, and conveys important information

400

How does your textbook define intercultural communication competence? 

The ability to communicate effectively and appropriately in various cultural contexts.”

500

How would you define communication competence? 

The knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts