Perception and Communication
What are the 3 stages of the perception process
Selection, Organization, and Interpretation
What noise is misunderstanding a message because of the speakers heavy accent?
Semantic Noise
General purpose of speeches?
To inform, persuade, and entertain
What are the three Aristotelian modes of proof used in persuasive speeches
Ethos (speaker's credibility and character), Pathos (emotions), Logos (logic)
Ethnocentrism?
judging one's own culture against another culture
(thinking your culture is better than another)
A cognitive structure based on past experiences that helps organize new information
One-directional (sender to reciever)
What is topical organization?
Pattern that allows you to break down your big idea into smaller categories
Informational, Critical, Empthetic/Theraputic
two dimensions of every message
Content & Relationship
Selective memory bias leads individuals to..
Process of sharing meaning through verbal messages
What are the 3 types of identity
Cultural (ex, what it means to be a JMU student)
Identity: parts of you that are most unique, changeable
Social: (ex, what clubs are you in, who do you spend your time with?)
What is euphemism?
Using a word or phrase to replace another word or phrase
ex: saying break a leg instead of goodluck
You're giving a speech about the importance of regular exercise. To support your point, you mention how your roommate started walking 30 minutes a day and now feels more energized and sleeps better. What type of supporting material are you using?
An Example
Self-disclosure typically has what effect on communication?
It strengthens relationships by revealing personal information
Who developed the transmission model of communication
Shannon & Weaver
What is Haptics
COntact with someone else (use of touch) Hi-5, Hug
What is Jargon?
Specialized language used by a particular group
List the characteristics of an ethical communicator
honesty, transparency, respect, empathy, and accountability
What are the communication needs that are focused on achieving specific tasks or goals
Instrumental needs
The transactional model of communication emphasizes?
Feedback and simultaneous exchange
What are the 4 stages of listening?
1. receiving
2. Interpreting
3. Recall
4. Respond
Explain the abstracting process
Sense, description, inference, and judgement
Sense: An experience regarding language that is derived from the senses
Description: describing what you see
Inference: Guessing on things we don't know based on things we do
Judgment: pre-conceiving opinions based on what you think you know
Explain the guidelines for the competent usage of visual aids?
Don't overwhelm listeners with complicated slides.
-Do not read the slides to your audience, and do not wait for your listeners to read lengthy slides.
-Narrate your PowerPoint slides.
-Slides should have a full-sentence headline at the top with a descriptive graphic underneath.
-Don't get graphic crazy
-Use a remote to advance slides.
-Keep aids simple
-Make aids clearly visible
-Make aids neat, attractive and professional
-Talk to your audience, not the visual aid