Disciplinary Policy
Recognition Programme
Personalities
Inventory Management
Company Knowledge
GMP
100
This type of warning is often given verbally for a first minor misconduct issue.
An Informal Warning
100
This quarterly award is given to employees who consistently live Scoops’ values.
Values Champion Award
100
These frontline employees serve customers daily at Scoops stores.
Cashiers and Customer Service Representatives
100
This system ensures products are used in order of arrival.
FIFO (First In, First Out)
100
She is the founder and current Managing Director of Scoops.
Carol Clarke-Webster
100
The type of hazard includes bacteria, fungi, and viruses.
Biological hazards
200
These parties are responsible for giving ongoing feedback about performance and behavior.
Managers and Supervisors
200
This award celebrates the collective achievements of a group working together beyond their normal duties.
Exceptional Team Award
200
This person's job title
Quality Assurance Manager
200
This cold storage method keeps ice cream safe.
refrigeration/freezing
200
This magazine named Devon House the 4th best place in the world to have ice cream.
National Geographic
200
The definition of cross-contamination
Transfer of harmful bacteria from one person, object, or place to another
300
Theft, fraud, or possession of deadly weapons are all examples of this kind of misconduct.
Gross Misconduct
300
This annual award recognizes leaders who inspire and mentor their teams.
Inspirational Leader Award
300
The name of this person
Kimani Gentles
300
Traceability means tracking products from these two points.
suppliers to customers
300
Scoops has expanded from one machine to multiple stores while maintaining this level of quality.
premium quality
300
The hazard occurs if ice cream touches detergents or sanitizers
chemical hazard.
400
Employees have the right to bring this type of person with them to a disciplinary hearing.
Workplace Colleague (Accompanying Party)
400
This committee is responsible for reviewing nominations and selecting winners.
Recognition Committee
400
The location that this person works at
Red Hills Road
400
This must be checked before accepting deliveries.
expiry dates, packaging, and temperature
400
Locations across Jamaica help achieve this strategic pillar.
Growth locally
400
This is called cross-contact
When allergens from one food accidentally contact allergen-free food.
500
Employees have the right to take this step if they believe a decision was unfair or that a procedure was not followed.
File an Appeal
500
This is the timeframe within which nominations must be submitted after a quarter ends.
the first two weeks of the following quarter
500
The name and job title of the person on the right
Karen Williams
Chief Finance Officer
500
Poor inventory damages this strategic pillar most.
Maximise efficiency
500
The role that this person plays
Distribution & Logistics Manager
500
the highest level of product recall
Class I recall (high risk)