S/B
Window
Door
FHF
Yes or No
100

True or False:

You can do work on a basement bathroom if the home is built after 1980 in Pa or Oh

True

100

Home owner:, "I want to change my window to a door, Can you do that?."

No

100

Home Owner: "I have a bilco door that I would like to replace."

Us.: "No, That is out of our scope of work."

100

True or False
PC wants 200 sq ft of flooring. Do you set the appt?

Yes, PC's are the exception when going under the minimum requirement of 500 sq feet

100

I rent the home from my parents

No- we still need to speak with the HO, we are legally not allowed to change anything in the home without the HO's approval

200

Can you replace a steam shower with a S/B

No- that is out of scope
200

Why can't we replace Glass Block Windows?

There is no framing and glass blocks are embedded in cement.

200

A HO wants to replace their ED with 2 side lights and a transom window with a FD. Is that in our scope of work?

Yes! With having sidelights that gives us extra length to be able to replace with a FD, but always remember to let them know the DC can show them all the design options we have available with the space they have.

200

I want flooring on my stairs and landings

We can help with the landings, but we are unable to do stairs at this time

200

I have POA of my parents

Yes- "Our Design Consultant may request your POA documentation, so we do ask that you have it handy."

300

Can we replace a claw foot tub with a regular S/B or WIS

Yes as long there is one wall the clawfoot tub is against.

300
Which of the following is out of scope?

Double hung

Egress

Hopper

Casement

Egress

300

Is this in Scope?

Ho: "I want to add a door to go outside from my kitchen."
Agent: " Is the frame for a door where you want the door to be?"
HO; "No."

No. This is considered a new construction.

300

True or False

We can demo tile flooring on a concrete slab

False
300

I want flooring on the 3rd floor of an apartment

No- We do not service apartments

400

What do you ask when there is a shower in Ohio or Pennsylvania? (name 2)

What level of the home is the WIS? 

Was the home built before the year 1980? 

Does the drain extend 2-4 inches out of the ground?

400

True or False:

We can Replace Jalousie Windows

True: Only with regular windows

400

True or False:

Arched Doors are not out of scope.

False: Arched doors are in fact out of scope

400

True or False:
We can move grandfather clocks, Pianos, a gun safe, and gym equipment

False: We can only move furniture up to 350 lbs

400

I want a door on the 3rd floor of a condo

No-We only do doors on the first floor of condos

500

True or False:
We can replace an outside shower

False there are no supported studs

500

Can you switch a Hopper to an Awning window?

Yes!- As long as the measurements do not change

500

Is this in scope?
HO: "I want to remove my PD and do an ED with 2 side lights."

This is in scope- You will be using the extra space n both sides of the PD with side lights and the ED will go in the middles

500

Is the following in scope?

HO:"I would like my baseboards replaced as well as the flooring."

No. We can only install matching quarter round trim.

500

I want my sliding garage door switched to ED

No- we would have to drill into concrete to be able to install the door properly