Coverage
Household vehicle was out of use due to breakdown, repair, servicing, damage, or theft.
What is NOC/TSC?
When liability is not clear regardless of who reported the loss.
What is outbound call required?
Primary appraisal option for customers.
What is Select Service?
Primary rental vendors for insurance replacement vehicles for State farm.
What is Enterprise and Hertz?
A bicycle is considered ______ and should be added as ____ in HAART.
What is personal property, property damage?
Insured vehicle was parked and unoccupied and hit by an unknown claimant vehicle, no claimant or OIC information can be obtained.
What is UPD exposure?
Report needed for unrecovered vehicle theft.
What is a Auto theft report?
information needed to LOCK in that tow.
What is Location, Other, Color, Keys?
Claimant does not carry Comprehensive and/or Collision coverage on their policy.
What is CDW?
3 states where ADSP has to be read verbatim.
Claimant chose not to use a rental vehicle.
What is LOU?
Liability should be updated for all ___________.
What is Collision losses, comp/ERS loss when sub potential?
Inspection option for Other Vehicle Types expect in Massachusetts and Rhode Island.
What is Vendor Assist?
Authorized days for Claimant RR?
What is 25 days?
Process for set up of doubled insured claim.
What is a CSA task?
US policy with Participant that resides in Mexico.
What is MRU Review needed?
3rd contact attempt using every contact number available and unable to reach insured.
What is Set Super High CR Calendar for 5 days?
Non drivable V1 due to Glass damage only.
What is Lynx processing?
Non drive V1 customer uses a rental vendor other than ERAC or HERTZ.
What is a 7-day rental?
Action taken when working NCR and claim can be closed.
What is reset calendar to next day before closing file?
US policy with Canadian Claimant.
What is reassign 200 to CCBAT. CO, 400& 501 Remin with Property-Express?
Customer advises an order of protection exists, indicated they are a protected person, or males reasonable request not to disclose personal information.
What is complete the protected person request form and R/A to prop-complex?
Customer/Repair facility unable /unwilling to obtain/submit repair estimate.
What is WeGoLook?
Comments to vendor when UPD applies.
What is " UPD coverage applies, rate plus tax will be paid".?
Vermont calendars should be set for ______.
What is 20 days or less?