Above which amount NCL file Templates are created
$10,000 & above
if we receive a cancellation for a French file, what is that called
mainlevee
Who completes QC for the Specialized Demands Team
Behram, Liliana, Jeannie – Missisauga resource team
What system does the Mississauga team use to process payments
S3
who is the team manager for NCL department
Richard Yang
When filing for a CP or BKT what happens to all customer credit accounts with TD
all credits gets suspended and overdraft amount gets removed
In terms of volumes, which agency sends TD the most files
CRA
What platform is requirement to pay lodged on
Book of record – BOR
What date did RIGHTFAX launch
March 2021
Dave's Double points - Is my birth month July?
True
How many days do we have to submit Unsecured PROOF OF CLAIM (POC), once FCT uploads on to CBU portal
10 days
how long is a CRA demand active for
1 year
How many lines of businesses does the Specialized Resource Team support
6
Files with recurring payments on delinquent files are housed where
DRS/Admin Payment queue
what is the loss recourse period for forged endorsement
6 years
What is 'Debt Sale' or an 'Insolvency Sale'
Specialized Customer Assistance will sell some of its long outstanding written off debt to a debt buyer. Once these debts are sold, TD is no longer the legal owner
what is the term of fmep alberta demands
12 years
When does a resource officer order an Occupancy Check for updated status
property damage files
What monthly report gets completed from Markham Admin that provides a # of accounts that do not have a scheduled diary on file
RPMS Account Daily Snapshot report