General 1
Where do we save the timesheets for the caregivers?
Active Client file -> Client timesheets
What is John Dowlin's sons name?
Tim Dowlin
Who is Fateemah Jones' client?
Joanne McCary
Name the clients that have Adkins as their last name?
Aisha
Erica
How do you clock someone in? ( list the steps and reasons)
Go on the client's schedule, click on the visit, put in visit start time, and select caregiver forgot to clock in and unspecified as reasons.
What are the two kinds of gift cards that we send out with birthday cards?
Shoprite
Fresh Grocer
In which folder can you find active client flies in the scan drive?
Pennsylvania
Name Ruby King's Clients.
Thomas Sewell
Stephanie King El
How many clients do we have?
75
Where would you go to pull a list of caregivers that are active with us and their birthdays?
Report -> Caregiver -> Caregivers Ent
What do the visits on Prebilling mean?
We need Timesheets
At the end of the sign-up process on the HHA exchange app, there is a pop-up that gives a code to the caregivers. What is that code called?
Caregiver Mobile code
24 hours
Who are the two clients that Ruth Taylor always works for?
Samuel Taylor and Taylor Abram Jr.
Nicole Hendrix calls the office to ask if her clock out went through for the day. You do not see her clock in on the schedule. Where else can you go on HHA to see if her clock-in went through or not?
Call Maintenance
How can you confirm a week of shifts at once on HHA?
Action -> Confirm Visits
What are the two things that need to be filled out at the bottom of a timesheet?
Client Signature and Caregiver Signature
Who is Jenna Walker's aide that works Monday to Friday?
Khalil White
Name Joyce Seals Durhams Caregivers.
Neil Braswell
Wanda King
Shaniya Hanes
What are all the things that you have to enter when creating a master week?
Hours
Caregiver
Pay Rate
POC
Service Code
Name all the caregivers that work for Audrey Harrison and their schedules.
Vida Cann - Sat and Sun 10am to 7pm
Catina Nazario - Monday and Wednesday 10am to 7pm; Thursday 8am to 5pm; Tuesday and Friday 2pm to 7pm
Fatisha Brown - Tuesday and Friday 10am to 2pm
What is the name of the duty code 115?
Meal Peparation
What is the name of the code 300?
Transferring
Name two caregivers that worked for Ms. Broadnax in October 2021.( Keisha does not count as an answer)
Annette Lancaster
Naturi Roane
Fofanah Maritu
What is the number that caregivers need to call for the telephone method?
866-896-0626