The CSIIs
Alex's first choice in sunglasses brand.
What is "Gucci" Sunglasses?
The team lead that worked on the service desk from 2016-2021.
What is Khurram Abbasi.
The previous name for the Calgary Zone before being amalgamated into AHS.
What is Calgary Health Region?
What day did AHS take over from IBM?
What is 01-01-2016?
The report that Ravi sends out weekly on Mondays.
What is First Call Resolution (FCR) report?
The ex-team lead, Jeferson Sa Pires favorite sport.
What is MMA.
The furthest east city that has an AHS facility in Alberta.
What is Lloydminster.
What does IVR stand for?
What is interactive voice response?
The color of Brent's current corvette.
What is yellow?
The country of origin that Martin Blum came from.
What is Romania?
How many births per year in Alberta? (2021 data)
Closest team wins (real answer - guessed answer)
What is 46,600?
How many total staff work on the Service Desk currently?
What is 56?
The soda pop name that Tyler named her dog after.
What is Pepsi?
Salman's favorite activity to do on a weekend.
What is go for a drive?
Government entity that provides MyHealth Records and is the government side of Health Care in Alberta?
What is Alberta Health?
What is the most calls the Service Desks (North + South) have taken in a year?
Closest answer wins (Answer - guessed answer)
What is 584,590 calls?
Matt's heritage comes from this commonwealth country.
What is australia?
The lake that the Wick's have a cabin at in BC. (Farron cannot answer this :D )
What is Christina Lake.
Number of emergency department visits per year at AHS. (data from 2021).
Answer should be in format: X.XX million
Closest team wins (real answer - guessed answer)
What is 1.55 million?
How long does the phone system take before offering a client a call back?
Format answer Mins:Sec
Closest Answer wins
What is 5:00 minutes?