Microsoft Skills
Other than flagging an email, the other method that allows you to keep an email at the top of your inbox.
What is pinning.
The top 5 ways to stay organized.
What is make to-do lists; triage priorities; make daily, weekly, monthly plans; use online or paper planners; delegate work.
The core value discussed in the presentation today.
What is collaboration.
The trademarked slogan of Sedgwick.
What is caring counts.
The full name of the CTABs claim system.
What is Claim Tracking And Bordereaux System.
The Outlook function that helps complete an action or shortcut, such as creating a meeting or forwarding attachments automatically.
What is quick steps.
The best way to tackle priorities.
What is triage.
An example of collaboration.
What is working groups / weekly teams calls / monthly AR calls.
Where you send recognition to fellow colleagues so they can earn points to use on the Sedgwick store.
What is props.
The full date that the SDA instance of CTABs went live.
What is April 5, 2021.
The Outlook function that allows you to customize actions such as moving emails to designated folders or automatically forwarding emails to another address.
What is rules.
How to maximize productivity.
What is delegate.
A benefit of collaboration discussed in the presentation today.
What is increased efficiency / boosts productivity / increased production in meetings / increased profitability.
The 5 Sedgwick core values.
What is Empathy, Inclusion, Growth, Accountability, Collaboration
The email address used when you have to submit a ticket to the IT group.
What is itservicedesk@sedgwick.com.
Within the body of an email, the use of @ and a forward slash does this.
What is adding users or attachments.
An online productivity tool discussed in the presentation.
What is SLACK or TRELLO.
An essential ingredient for effective collaboration.
What is dependability / active listening / conflict management / empathy.
The number of Sedgwick Communities available to all colleagues through the Current.
What is eleven.
The number of CTABs instances that are currently being used by Sedgwick.
What is three.
In addition to adding a delay timer to outbound emails, this feature allows you to stop an email from sending within 10 seconds.
What is the undo send feature.
Explain the Eisenhower Matrix.
What is Urgent and important = Do First / Urgent and Unimportant = Delegate / Non-urgent and Important = Schedule / Non-urgent and Unimportant = Don't do.
The 4 types of collaboration.
What is internal, external, vertical and horizontal.
The 6 lines of business that Sedgwick has globally.
What is Property Americas, Casualty, Workforce Absence, Carrier Relations, Marine, Managed Care.
The number of work order queues in the SDA instance of CTABs.
What is eight.