Column 1
This important skill is the most used by the least taught skill in communication?
a. reading
b. writing
c. listening
d. speaking
e. encoding
c. listening
What's the difference between listening and hearing?
a. there is no difference.
b. listening is an automatic response, and hearing takes work
c. hearing is intentional, but listening is the taking in of sounds all around us
d. listening is when one intentionally takes in information and responds. hearing requires no though or effect
e. hearing is taking in sounds, whereas listening is taking in abstract understanding
d. listening is when one intentionally takes in information and responds. hearing requires no though or effect
When communicating with someone with this listening style, you will want to go give accurate information and fully explain your points.
a. people-oriented listening style
b. action-oriented listening style
c. time-oriented listening style
d. place-oriented listening style
e. content-oriented listening style
e. content-oriented listening style
With the abstraction ladder, as one moves up the ladder, the meaning becomes more...
a. abstract
b. concrete
c. metamessage
d. connotative
e. denotative
a. abstract
During this stage of the listening process, you show the speaker that you are engaged by nodding your head.
a. understanding
b. responding
c. remembering
d. evaluating
e. receiving
b. responding
Another name for interference in communication...
a. noise
b. feedback
c. channel
d. message
e. encoding
a. noise
As a competent communicator, you should...
a. not care if your verbal and nonverbal communication complement each other
b. check for audience understanding as you communicate
c. pay attention to your own messages only
d. not make eye contact with others while communicating
e. say what you want to say regardless of context
b. check for audience understanding as you communicate
Which media literacy area requires you to evaluate the reliability of sources?
a. personal privacy
b. critical consumption
c. attention
d. network awareness
e. plagiarism
c. critical consumption
Which of the following is NOT a way to improve in listening?
a. consider if the information is logical with sound reasoning
b. write down important points
c. receive the information in a biased manner
d. withhold judgment until the end of the speaker's message
c. receive the information in a biased manner
Which of the following govens how we guide the words that we use?
a. semantic rules
b. denotative rules
c. abstraction rules
d. pragmatic rules
e. syntactic rules
e. syntactic rules
Noise is a major barrier to listening. This type of noise occurs when you are listening to a lecture when you did not have time to eat breakfast.
a. physiological noise
b. physical noise
c. psychological noise
d. semantic noise
e. cultural noise
a. physiological noise
Which of the following is NOT an essential element of communication in the interaction model of communication in the text?
a. sender
b. social context
c. receiver
d. messages
e. feedback channel
b. social context
Which of the following is NOT an area of media technology literacy?
a. personal privacy
b. network awareness
c. collaboration
d. participation
e. attention
a. personal privacy
Which of the following is NOT a type of influential context in the transaction communication model as outlined in the text?
a. physical
b. cultural
c. social
d. technological
e. relational
d. technological
Which of the following is NOT a characteristic of ethical communicators?
a. trustworthy
b. respectful
c. egalitarian
d. avoid plagiarism
e. mindful
e. mindful
Nonverbal communication includes all of the following except...
a. proxemics
b. timbre
c. denotative
d. haptics
e. affect displays
c. denotative
Anna shook her head to communicate no in response to the teacher's question. Anna's shaking of her head to communicate no is which function of nonverbal communication?
a. contracting
b. accenting
c. repeating
d. Substituting
e. regulating
d. Substituting
a. oculesics
b. haptics
c. paralanguage
d. kinesics
e. proxemics
e. proxemics
You are listening to a speech about how video games cause children to become violent. You realize although it sounds possible, the speaker does not provide unbiased empirical evidence for this claim. Which critical listening technique are you applying?
a. common sense
b. bridging new information to things already known
c. uncovering assumptions
d. widening the information gap
e. taking note of information
c. uncovering assumptions
Which of the following is NOT a factor in vocalics?
a. olfactics
b. silence
c. paralanguage
d. tempo
e. timbre
a. olfactics
Intercultural Communication is a discipline that studies communication...
a. family and friends
b. cultures and social groups
c. cultures and climates
d. foreigners and friends
e. cultures and values
b. cultures and social groups
How do you define ethics?
a. personal goals
b. attitudes and behaviors
c. a set of morals, values and principles, affirming a form of conduct
d. supporting people that you have much in common
e. understanding a person's family background
c. a set of morals, values and principles, affirming a form of conduct
Text messaging is best represented by which model of communication?
a. transaction
b. internal
c. transmission
d. interaction
e. personal
c. transmission
During the communication process, who should always exercise ethical behavior?
a. the speaker
b. the listener
c. the person introducing the speaker
d. both the speaker and the listener
e. the person who is waiting to ask a question
d. both the speaker and the listener
The customs, arts, social institutions, and achievements of a particular nation, people or other social group is known as which of the following?
a. co-culture
b. A group
c. family heritage
d. networking
e. culture
e. culture