3D
Workstations
Login IDs
Outlook
Service Now
100

This is what FA’s use to leverage trading applications for online trading.

What is 3D?

100

These two types of logons are the most associated logons within Morgan Stanley.

What is MSAD and PCG?

100

This is something that cannot be used in a PCG logon password.

What is any word in the English language?

100

This feature will ensure that every email ends w/ a personalized template.

What is Signature?

100

This area creates new tickets.

What is Service Desk, New Call?

200

This is the team we reach out to when business process questions are asked about the Transfer Portal.

What is cash management?

200

This machine's hostname begins with the letter “B.”

What is the Bloomberg?

200

This system is used to reset the PCG password of an FTE after validating/verifying their identity.

What is ARS? 

200

This feature allows you to provide someone else access to view/modify your emails.

What is Delegate access?

200

Feedback on knowledge articles is provided by this process.

What is flagging an article?

300

This is the version of 3D that we do not provide support for.

What is 3D Mobile?

300

This is the Operation System over to which Morgan Stanley will be migrating.

What is Windows 10?

300

The letter P in front of a client's MSID in FUSE indicates the client is calling about this ID.

What is RACF?

300

This option requires you to enter username & password when accessing outlook.

What is always prompt for logon credentials?

300

This option lists all tickets currently assigned to a group.

What is Assigned to Group category?

400

These are the three main tabs that are used within 3D.

What are service/solutions/financials?

400

The hostname for a Dummy Terminal begins with this.

What is A?

400

This is the ID that is reset by clicking the "forgot password" link at the bottom of the logon page for the application.

What is PrivateKey?

400

This type of server is where all the firm's emails & instant messages are stored.

What is an Exchange Server?

400

This field allows TechConnect agents to add others to a ticket for purposes of following a ticket.

What is the notification users field (or receive updates)?

500

This was the old name of Workflow Dashboard(WFD) before being migrated.

What is BFW?

500

You can locate the IP address for your workstation in these two locations.

What is CMD prompt and Win Build on current desktop?

500

This system requires a security code that consists of both a PIN + password in order to logon.

What is HiPAC?

500

This is the MSID for the person who conducted the presentation and full training on outlook.

What is 38MLR?

500

This is the practice environment for creating incident tickets.

What is "snuat/"?