CHR Knowledge
What type of freight service involves transporting goods that fill an entire truck?
What is full truckload?
What technology does C.H. Robinson use to provide end-to-end shipment visibility?
What is Navisphere®?
What is the next step after a positive intro with a prospect who is interested in meeting?
Schedule the qualification call
"I'm not interested!"
"Thanks for being direct. Before I go, just out of curiosity, are you not interested because you are not experiencing supply chain issues? Am I reaching out at a bad time? Or is it because you have these issues covered?"
Which leader met Mr. Rogers?
Who is Trystan?
Which service helps manage freight that doesn't fill an entire truck?
What is less than truckload (LTL)?
What electronic document helps improve data and billing accuracy for shipments?
What is an electronic bill of lading (eBOL)?
What is the next step after a negative intro call with the decision maker?
Log in Atmosphere and add to a nurture cadence
“We usually get high rates from you.”
"Can you tell me more? When was the last time you went through a pricing analysis with us?"
Which leader met Jimmy Carter in an elevator?
Who is Drew?
What service does C.H. Robinson offer to move time-critical freight faster?
What is expedited/team service?
What what neutral technology platform helps customers quickly obtain freight quotes, book and track shipments in one online site?
What is Freightview?
Give two examples of reports we can provide customers.
What is Supply Chain Inspection Report (SCIR), BRO (LTL Analysis), Center of Gravity (COG), Emissions IQ, Procure IQ
“We are currently working with another 3PL/in a contract/happy with our current 3PL.”
"Glad you have a solution that is working for you! Do they handle all your inbound and outbound shipments? When do you typically reevaluate your contract and how do you go to market?"
Which leader met Anthony Davis?
Who is Hillary?
What type of trailer is used to protect refrigerated/frozen foods from spoiling?
What is a reefer or temperature controlled truck?
What customer facing analysis illustrates quick & data-driven opportunities to identify red flags, demonstrate value beyond price and enable further discovery?
Who is the head of the solution design team?
Logistics "internally" or "in-house"
Can you explain more about what "in-house" means to you?
Do you own your own assets? Do you go direct to carrier? Does that encompass all your transportation, inbound and outbound?
Would you be open to a quick, no-strings-attached analysis of your current logistics? We might find some ways to save you money or boost efficiency.
Which leader met the little brother from That's So Raven and Cory from in Cory in the House?
Who is Lily?
What logistics service allows shippers and receivers to load and unload freight at their convenience?
What is drop trailer service?
What self service tool enables sales and account management to easily find and maintain RFI and proposal content to find complex marketing-approved RFI responses quickly?
Responsive (Formerly RFPIO)
When data is received, what sales intake tool should be engaged to organize deals from the onset, ensuring the right resources are aligned early and appropriate pricing tickets are entered in a timely and consistent manner?
What is Single Point of Entry?
"I'll send you quotes."
"Sounds great, thank you for the opportunity. Would you also be open to meeting to discuss your overall supply chain strategy?
We would like to understand the footprint of your supply chain and your shipping patterns. That way we can utilize our resources, expertise and position in the marketplace as the largest logistics company in North America to give you the most accurate pricing."
Which leader met Kris Humphries, Kim Kardashian's ex husband? (also an NBA basketball player)
Who is Lily?